Management Trainee: Customer Ops & Sales Support

Staffmark Group; Commerce (CA); On-site; USD 50,000 - 61,000; Full time

Job summary

Staffmark is hiring a Management Trainee in Commerce, CA for a direct-hire track focused on developing customer-facing and operational skills within a collaborative team. The role involves handling inbound calls and emails, processing quotes and orders, and maintaining CRM data.

The position requires strong communication, problem-solving, and data-entry abilities, with 5+ years in customer service or related roles. A chance to advance within 1–3 years with a promotion is stated.

Qualifications

• 5+ years of experience in customer service, sales support, or sales operations.
• Experience in manufacturing or technical product environments preferred.
• Strong communication, multitasking, and problem-solving skills.
• Professional phone and email etiquette.
• Ability to work independently and collaboratively within a team environment.
• Strong data entry, reporting, and organizational abilities.
• Open to moving out of state in 1 - 3 years with a promotion.

Responsibilities

• Managing incoming customer calls and emails.
• Processing quotes and orders.
• Maintaining HubSpot CRM data.
• Supporting sales reporting.
• Coordinating shipping and invoicing activities.
• Resolving customer issues in a timely manner.
• Supporting marketing initiatives, trade events, distributor communications, and inventory coordination related to backorders and delivery schedules.

Skills

Customer service

Sales support

Sales operations

Strong communication

Phone etiquette

Data entry

Organizational abilities

Independent and team work

Job description

Staffmark is hiring a Management Trainee in Commerce, CA for a direct-hire track focused on developing customer-facing and operational skills within a collaborative team. The role involves handling inbound calls and emails, processing quotes and orders, and maintaining CRM data.

The position requires strong communication, problem-solving, and data-entry abilities, with 5+ years in customer service or related roles. A chance to advance within 1–3 years with a promotion is stated.