Management & Program Analyst (Workforce Management)

Customs and Border Protection

El Paso (TX)

On-site

USD 106,000 - 138,000

Full time

4 days ago

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Job summary

Customs and Border Protection in El Paso, TX, seeks a Management & Program Analyst (Workforce Management) to assess productivity, effectiveness, and efficiency of human capital efforts related to position management, staffing, performance management, awards, and workers' compensation.

The role involves advising on organizational structures, monitoring positions, and producing analyses to support organizational change.

Qualifications

Experience in workforce-management issues and human capital analysis.
Ability to advise on organizational structures and functional alignment to support reorganizations and program-administration changes.
Experience with performance management, employee awards, labor-related matters, and workers' compensation activities.

Responsibilities

Advising on organizational structures, mission statements, and functional alignment to support reorganizations and program-administration changes.
Monitoring filled and vacant positions and preparing analyses and documentation supporting organizational change requests.
Providing technical assistance and analytical support for performance management, employee awards, labor-related matters, and workers' compensation activities.
Researching workforce-management issues, assessing the effects of new policies and directives, and recommending improvements to internal policies and programs.
Developing studies, plans, and analytical information to advise managers on workforce-management challenges and organizational objectives.

Job description

Management & Program Analyst (Workforce Management)

Hiring Agency: Customs and Border Protection
Department: Department of Homeland Security

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, El Paso Field Office, Mission Support Division, located in El Paso, Texas. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in assessing the productivity, effectiveness, and efficiency of human capital efforts resolving complex problems related to position management, staffing and placement, performance management, awards, and worker's compensation. This position starts at a salary of $106,437.00 (GS-13, Step 1) to $138,370.00 (GS-13, Step 10).

IIn this position, you will strengthen the Department's ability to perform homeland security functions by becoming a valuable member of a team of administrative professionals. Typical work assignments include: Advising on organizational structures, mission statements, and functional alignment to support reorganizations and program-administration changes. Monitoring filled and vacant positions and preparing analyses and documentation supporting organizational change requests.

Providing technical assistance and analytical support for performance management, employee awards, labor-related matters, and workers' compensation activities. Researching workforce-management issues, assessing the effects of new policies and directives, and recommending improvements to internal policies and programs. Developing studies, plans, and analytical information to advise managers on workforce-management challenges and organizational objectives.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $106437 - $138370/yr.

What is the application deadline?

Applications close on 2026-10-30.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.