Management Assistant.

Veterans Benefits Administration; Overland (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

Veterans Benefits Administration is seeking a Management Assistant to support division leadership by preparing and correlating information for surveys and special reports. You will help maintain key contacts and ensure smooth operation of VARO processes in a structured federal environment.

The role emphasizes coordinating records, preparing statistical data, and providing guidance on input processing and reporting.

Qualifications

• Experience with management techniques and administration to support program objectives.
• Effective oral and written communication skills.
• Experience coordinating records and reports for decision making.

Responsibilities

• Assists division management in preparing, assembling and correlating information for surveys and one-time reports.
• Maintains points of contact to remedy out-of-line situations and supports VARO operations.
• Coordinates records, statistics and narrative reports to assist management decisions.

Skills

Management

Administration

Records management

Verbal & written communication

Job description

Duties

• Assisting the division management in the preparation, assembly and correlation of Information in connection with surveys and one-time reports required by the Director, District Office or Central Office.
• Must have a comprehensive working knowledge of all phases of the VARO operations including technical requirements and maintaining points of contact to remedy any out-of-line situation.
• Assisting CSD management in Identifying its financial, personnel and material needs and problems. The incumbent coordinates records in support of management concerning statistical and narrative reports. He/she provides guidance and assistance to preparation and processing of coded input and other report information.
• Answering Inquiries, composing certain correspondence, furnishing information either in person or telephonically.
• Creating, providing, and coordinating training to division employees on various aspects of their positions.
• Reviewing Information from charts, spreadsheets, and other statistical data reflecting workload, effectiveness, productivity, personnel, staffing, quality control and utilization of budgeted funds for any trends and makes recommendations and furnished justifications to support these recommendations. The incumbent Is responsible for conducting and coordinating activities concerning records management for the division and makes recommendations to management for improvement.

Major Duties

Work Schedule:

Full time, Monday through Friday 8:00am-4:30pm

Telework:

This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual:

This is not a virtual position.

Position Description/PD#:

Management Assistant, 00338A

Relocation/Recruitment Incentives:

Not Authorized

Financial Disclosure Report:

Not required

Bargaining Unit:

Yes

Requirements

Conditions of employment

Required

As a condition of employment for accepting this position, you may be required to serve a 1 year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• Your performance and conduct
• The needs and interests of the Agency
• Whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Upon Completion Of Your Probationary Period, Your Employment Will Be Terminated Unless You Receive Certification, In Writing, That Your Continued Employment Advances The Public Interest. Additional Conditions Of Employment Are As Follows

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary or trial period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/17/2026.

TIME-IN-GRADE REQUIREMENT

As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.

To qualify for a GS-7

You must have one year of specialized experience equivalent to at least the next lower grade level GS-6 in the normal line of progression for the occupation in the organization.

Specialized Experience Includes

• Experience with management techniques, methods, theories, principles, and labor relations concepts, to achieve program objectives with combined technical and administrative oversight.
• Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled;
• Experience effectively communicating orally and in writing, using computer software.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment:

Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements:

The work normally involves mental rather than physical exertion. The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no educational substitution for the GS-07 level.

Additional information

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Placement Policy:

The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP),

Reasonable Accommodation (RA) Requests:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review

For more information on the "Who may apply" eligibility requirements, please refer to the

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.