Management and Program Analyst (Charging Ahead Analyst)

Internal Revenue Service; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Internal Revenue Service in Kansas City seeks a versatile analyst to support Accounts Management operations. The role emphasizes evaluating program effectiveness, coordinating operating methods, and conducting studies to improve efficiency across the unit.

Applicants from public, private, or volunteer sectors are welcomed; federal experience is not required. You will prepare analyses, guide the grievance process, and collaborate with stakeholders to advance organizational initiatives.

Qualifications

• One year of specialized experience at GS-07 level or higher, or an equivalent combination of experience and education as described in the vacancy
• Ability to prepare comprehensive program analyses and evaluations
• Ability to plan, coordinate, and establish operating methods to achieve program missions
• Experience providing guidance on labor-management processes and related regulations

Responsibilities

• Prepare evaluations for segments of projects or studies and propose improvements
• Develop operating procedures to enhance efficiency and productivity
• Prepare reports and guidelines; communicate findings to management
• Collaborate with stakeholders to support employee engagement and program operations

Skills

Specialized experience

Program analysis

Project coordination

Reporting

Education

Master's in Business Administration

Ph.D. in Business Administration

Job description

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Accounts Management - Kansas City - Accounts Management Kansas City REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. GS-09 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal Service. Specialized experience includes: Preparing comprehensive program analyses and evaluations pertaining to the effectiveness of engagement program operations. Planning, coordinating, and establishing operating methods and procedures for accomplishment of a program mission; Developing changes in methods and conducting studies of employee/organizational efficiency and productivity. Providing guidance for various analytical studies to resolve substantive problems or improve effectiveness and efficiency of operating line or administrative support programs; Providing guidance related to the agency's grievance process, including labor-management laws and regulations, and the Federal Labor Relations Authority (FLRA) statutes OR master's or equivalent graduate degree in a field demonstrating the knowledge, skills, and abilities necessary to do the work. (e.g., Business Administration) OR two full years of progressively higher-level graduate education leading to a master's degree in a field demonstrating the knowledge, skills, and abilities necessary to do the work. (e.g., Business Administration) OR LL.B. or J.D., if related OR You may qualify by having a combination of experience and education as described above. GS-11 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal Service. Specialized experience includes: Preparing evaluations for a segment or phase of a broader project or study. Recommending changes and/or alternative methods, processes, and techniques to improve program and administrative procedures; Utilizing conventional techniques to gather, assemble, and analyze facts, draw conclusions, and devise alternatives. Preparing draft reports and other guidelines and materials; Providing feedback to the manager regarding critical, sensitive, or confidential matters related to labor-management issues and concerns. Providing guidance related to the agency's grievance process, including labor-management laws and regulations, and the Federal Labor Relations Authority (FLRA) statutes; Creating strategic plans, preparing employee communications, and facilitating employee activities. Collaborating with various stakeholders to support areas of employee engagement, and guidelines pertaining to the effectiveness of line program operations. Proposing recommendations and conducting studies of employee/organizational efficiency and productivity; OR A Ph.D. or equivalent doctoral degree in in a field demonstrating the knowledge, skills, and abilities necessary to do the work. (e.g., Business Administration) OR Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in a field demonstrating the knowledge, skills, and abilities necessary to do the work. (e.g., Business Administration) OR LL.M. if related OR You may qualify by having a combination of experience and education as described above. GS-12 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal Service. Specialized experience must include: Measuring accomplishments and progress by demonstrating evaluative and analytical methodology to make recommendations regarding local, national, and organizational initiatives; Revising organizational methods and developing new approaches to gather information to apply to programs, projects, and studies. Demonstrating project management techniques to plan, schedule, and conduct various projects. Identifying actual or potential problem areas, trends, deficiencies, or other similar factors affecting operations; Providing advice and feedback on critical, sensitive, or confidential matters to address and decide upon labor-management issues and concerns. Preparing analyses and estimates and oral communication techniques to present findings and negotiate solutions; Assisting management i