Supervisory Clerk

Internal Revenue Service; Ogden (UT); On-site; USD 70,000 - 100,000; Full time

Job summary

The Internal Revenue Service in Ogden, Utah is seeking a qualified manager to lead Taxpayer Services initiatives. This role requires demonstrated leadership, program oversight, and the ability to coordinate resources effectively within the agency.

Experience across public or private sectors is acceptable; a minimum of one year specialized experience at an appropriate level is required, with readiness to apply regulations and guidance to drive program objectives and improve service delivery.

Qualifications

• One year of specialized experience at a level equivalent to the next lower GS grade.
• Experience demonstrating management/leadership such as supervising teams and guiding projects.
• Experience applying regulations and official guidance to program development and implementation.
• Ability to interact diplomatically with internal and external customers.
• Experience preparing work plans, schedules, and training materials.

Job description

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Submission Processing - Ogden REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIREMENTS SPECIALIZED EXPERIENCE:

To be minimally qualified for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualifying for this position your experience must include: Experience that demonstrated management/leadership experience such as applying management techniques, methods, theories, principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others. Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled. Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers. Utilizing management procedures and manuals to control, project, and properly dispose of filed material. Preparing work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Identifying developmental and training needs of employees, which includes preparing and developing training materials and/or classes. Provides advice, counsel, or instruction to employees on both work and administrative matters. AND You must also meet the following requirement(s):

TIME AFTER COMPETITIVE APPOINTMENT (TACA):

By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" For more information on qualifications please refer to OPM's Qualifications Standards. Go to Understanding the IRS Paybands for GS/IR conversion.