Management and Program Analyst

Veterans Benefits Administration; Philadelphia (Philadelphia County); Remote; USD 82,000 - 107,000; Full time

Job summary

Veterans Benefits Administration within the Department of Veterans Affairs seeks a Management and Program Analyst to perform analytical studies on Insurance Service programs to assess effectiveness and efficiency. The role supports strategic planning, organizational changes, and complex process studies including staff utilization and resource allocation.

The analyst will prepare formal communications, use VIEWS and SharePoint for data control, and assist leadership with policy and priority

Qualifications

• Transcript must be submitted with your application if you are basing qualifications on education.
• Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.
• If using foreign education, send a Certificate of Foreign Equivalency with your transcript.

Responsibilities

• Provides qualitative and quantitative assessments of Insurance Service operations.
• Tracks progress and facilitates reviews to improve division results.
• Prepares memorandums, letters, bulletins and other written communications for the Director.
• Maintains administrative controls and tracking systems for reports and tasks.

Skills

Analytical skills

Qualitative analysis

Quantitative analysis

Strategic planning

MS Office

Tools

VIEWS

SharePoint

Job description

• Hiring Agency: Veterans Benefits Administration


• Department: Department of Veterans Affairs

This position serves as a Management and Program Analyst in the Office of the Director of the VA Insurance Service. The primary purpose for this position is to perform analytical studies on various programs and operations within the Insurance Service to determine their effectiveness and efficiency.

Key Responsibilities

Provides qualitative and quantitative assessments of a wide range of Insurance Service operations. The broad scope of duties includes strategic planning, assisting in the implementation of revised organizational structures, and designing and conducting studies of various complex processes, including employee utilization, resource allocation, and delegations of authority.

Tracks Insurance Service progress and trends with respect to goals and facilitates work or program reviews in order to improve division results. Recommends solutions on issues and matters with external factors. Provides support to Management on significant issues that include policies, goals and objectives, internal controls, and the preparation of priority reports to the Director.

Prepares, for the Director's review and signature, assorted memorandums, letters, bulletins and other written communication incorporating analysis, trend and findings. Utilizes MS software and other applications placed on standard VA workstations and other applications to prepare documents, spreadsheets, databases, presentations, and other output for leadership and other customers.

Utilizes database software (VIEWS and SharePoint) to maintain system control of controlled correspondence. Prepares assignment sheets, routinely monitors due dates, follows-up on overdue assignments, and records completed assignments. Selects the most appropriate evaluation strategy, analytical or statistical approach to research and documents assigned topics.

Maintains various administrative controls to keep leadership informed in all applicable areas of responsibility, including incoming and outgoing emails, information related to staffing and hiring, information technology requests, facility requests, and travel administration. Maintains a tracking system to ensure timeliness and completion of reports and tasks assigned to the Staff Chiefs.

Participates in an administrative capacity in meetings to document action items and minutes for distribution.

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $82289 – $106982/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-29.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.