Management Analyst Supervisor

Commonwealth-of-Pennsylvania; Progress (PA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Department of Transportation seeks a Management Analyst Supervisor to serve as the laboratory's assigned Quality Manager, guiding quality improvements, data quality and customer satisfaction while leading a talented staff.

You will oversee quality management programs, accreditation processes, staff supervision, and training coordination; support safety initiatives and project delivery with timely results, and telework options may be available within Pennsylvania.

Qualifications

• One year of experience as a Management Analyst 2 or equivalent.
• Three years of progressively responsible experience in technical management analysis with a bachelor's degree.
• Any equivalent combination of experience and training.

Responsibilities

• Quality Oversight: Manage quality systems, standards and corrective actions to maintain accreditation
• Program Leadership: Guide staff through continuous improvement efforts and process evaluations
• Training Coordination: Maintain documentation and support employee certification and training compliance
• Safety Support: Assist with documentation and monitoring of laboratory safety programs
• Project Management: Coordinate work plans, distribute assignments, and ensure timely results
• Performance Review: Evaluate staff work, prepare assessments, and provide guidance for improvement

Skills

Leadership

Quality management

Staff supervision

Process improvement

Documentation

Education

Bachelor's degree

Job description

Join the Department of Transportation as a Management Analyst Supervisor and help guide important quality and performance initiatives as the laboratory's assigned Quality Manager. This role gives you the chance to lead talented staff and support programs that strengthen laboratory operations. You will contribute to improvements that shape testing processes, data quality, and customer satisfaction. This position is ideal for someone who enjoys leadership and wants to support meaningful organizational progress.

This position oversees quality management programs, staff supervision, and accreditation processes that support accurate laboratory testing and strong operational performance. As a Management Analyst Supervisor and laboratory's assigned Quality Manager, you will perform the following duties:

• Quality Oversight: Manage quality systems, standards and corrective actions to maintain accreditation
• Program Leadership: Guide staff through continuous improvement efforts and process evaluations
• Training Coordination: Maintain documentation and support employee certification and training compliance
• Safety Support: Assist with documentation and monitoring of laboratory safety programs
• Project Management: Coordinate work plans, distribute assignments, and ensure timely results
• Performance Review: Evaluate staff work, prepare assessments, and provide guidance for improvement

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Management Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of progressively responsible experience in technical management analysis work which included evaluating work methods, procedures or organizational structures, and a bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.