Management Analyst III

DelDOT; Wilmington (DE); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Management Analyst III to lead complex studies and evaluations in operational management. This role involves analyzing data, assessing compliance with policies, and making recommendations for improvements. The ideal candidate will have a strong background in statistical analysis and operational evaluation. Join a forward-thinking organization that values diversity and offers a comprehensive benefits package, including support for applicants with disabilities. This is a fantastic opportunity to make a significant impact in enhancing operational effectiveness and driving positive change within the organization.

Qualifications

• 3 years experience in conducting operational evaluations and studies.
• Knowledge of descriptive and inferential statistics.

Responsibilities

• Conduct studies to evaluate operational and managerial practices.
• Analyze data and recommend improvements for operational efficiency.

Skills

Statistical Analysis

Data Interpretation

Report Writing

Operational Evaluation

Compliance Assessment

Management Techniques

Education

Bachelor's Degree

Job description

Summary Statement

This is the third level directing management studies, analyzing data, evaluating options and recommending alternatives in a diverse range of complex management and operational areas.

Essential Functions

1. Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
2. Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; defines and may make recommendations for correcting problems.
3. Analyzes data gathered and develops solutions or alternative methods of proceeding.
4. Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
5. Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
6. Studies pertinent background material such as legislation, administrative orders and regulations.
7. Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
8. Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
9. May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full-time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Job Requirements

JOB REQUIREMENTS for Management Analyst III Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
2. Three years experience in descriptive statistics such as the mean, median, mode or standard deviation.
3. Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.
4. Six months experience in designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
5. Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
6. Six months experience in narrative report writing.
7. Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.

Additional Posting Information

A writing sample will be requested at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process. Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling [phone] or by visiting delawarerelay.com. You may also call [phone] or email [e-mail] for additional applicant services support. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.