To provide responsible professional, administrative and technical assistance in the development,
administration and implementation of City programs; to conduct specific and comprehensive
analyses of a wide range of municipal policies and program issues; and to provide professional
level support to an assigned supervisor.
Distinguishing Characteristics
This is the journey level in the single level professional Management Analyst class. Incumbents
initially perform the more routine duties assigned to positions in this series and work under close
supervision. However, as experience is gained, incumbents are expected to perform the full
range of duties as assigned with increasing independence.
Supervision Received and Exercised
Receives direction from an assigned department manager.
May exercise direct supervision over technical and administrative support staff.
Examples of Essential Duties
Duties may include, but are not limited to, the following:
- Provide responsible professional and technical assistance in the development, administration
and implementation of City programs; assist in formulating program policy, goals and
procedures; collect and compile relevant data supporting recommendations. - Assist in the development of new program elements and program modifications as necessary to
meet goals and objectives; monitor and coordinate the daily operation of assigned program
areas; perform analytical work and maintain appropriate records and statistics. - Provide highly responsible analytical staff assistance including conducting specific and
comprehensive analyses of a wide range of municipal policies involving organization,
procedures, finance and services. - Respond to complaints and requests for information from the public and City staff; research
requested information and determine appropriate resolutions; manage, direct and coordinate
special projects and programs as assigned. - Prepare draft Council and committee staff reports, resolutions, and ordinances; coordinate with
other departments and external agencies; and ensure proper formatting and timely submission. - Review and prepare agreements, contracts, leases and licenses to ensure the City's interests
are protected; verify licenses and insurance requirements are met; if necessary route through
City Attorney for review and approval. - Assist in the preparation of the budget; make budget recommendations relative to assigned
program areas of responsibility; coordinate and compile budget recommendations prepared by
other staff; research past expenditures; project future expenditures. - Plan, coordinate and implement; coordinate neighborhood association and other community and
volunteer meetings, forums and related activities; staff various committees established by the
City Council; prepare agendas and minutes; assist with research and other support as needed. - Provide staff support to various boards and commissions.
- May maintain and update the city's website.
- Respond to complaints and requests for information from the public and City staff; research
requested information and determine appropriate resolutions. - Prepare a variety of written correspondence; maintain administrative files and other city
records. - Build and maintain positive working relationships with co-workers, other City employees and the
public using principles of good customer service. - Foster an environment that embraces diversity, integrity, trust, and respect.
- Be an integral team player, which involves flexibility, cooperation, and communication.
- Perform related duties as assigned.
Minimum Qualifications
Knowledge of:
- Principles, practices and techniques of public administration.
- Methods and techniques of research, analysis, and effective data compilation and
presentation. - Budget preparation and monitoring.
- Methods and techniques of project management.
- Pertinent local, state and federal laws, codes and ordinances.
Ability to:
- Organize, plan, schedule and implement operations; conduct analytical and
administrative projects related to area of assignment. - On a continuous basis, know and understand all aspects of the job; intermittently analyze
work papers, reports and special projects; identify and interpret technical and numerical
information; observe and problem solve operational and technical policy and procedures. - On a continuous basis sit at desk for long periods of time; intermittently twist to reach
equipment surrounding desk; perform simple grasping and fine manipulation; use
telephone and write or use a keyboard to communicate through written means; and lift or
carry weight of 10 pounds or less. - Perform a wide variety of analytical duties with little or minimal supervision; analyze
situations carefully and adopt an appropriate, effective course of action. - Effectively administer assigned programmatic responsibilities; prepare complex reports;
prepare and administer a program budget; evaluate and develop procedures and policies. - Use sound judgment in recognizing scope of authority.
- Operate and use modern office equipment including computers and applicable
software. - Maintain regular attendance and adhere to prescribed work schedule to conduct job
responsibilities. - Utilize appropriate safety procedures and practices for assigned duties.
- Establish and maintain effective working relationships with those contacted in the
course of work. - Work with various cultural and ethnic groups in a tactful and effective manner.
- Communicate clearly and concisely, both orally and in writing.
Experience and Training:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
- Experience: Two years of professional level experience in public administration.
- Training: Equivalent to a Bachelor's degree from an accredited college or university with
major coursework in public or business administration or a related field.
License or Certificate:
Possession of, or ability to obtain, a valid California driver's license as required by the
position.