Management

Workstream; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Supportive work culture

Job summary

China Town is seeking a capable Manager to coordinate the daily Front of the House restaurant operations. You will deliver superior service, maximize customer satisfaction, and uphold the restaurant's reputation.

Lead a talented team, supervise shifts, monitor costs, and ensure sanitation and safety standards. You will train staff, review quality, engage with vendors, and promote the brand through community events to drive future success.

Qualifications

• Experience in restaurant Front of the House management.
• Ability to lead a team and deliver superior service.
• Strong focus on customer satisfaction and brand image.

Responsibilities

• Coordinate daily Front of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils, and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage the restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Be aware of reports on weekly, monthly, and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job description

China Town is Hiring for Management Position

Are you a highly skilled and motivated individual with a passion for the food and beverage industry? Do you thrive in a fast-paced and dynamic environment? If so, we have an immediate opportunity for you to join our team at China Town!

About the Role:

As a Manager at China Town, you will play a crucial role in coordinating the daily Front of the House restaurant operations. Your main responsibilities will include delivering superior service, maximizing customer satisfaction, and ensuring the overall success of the restaurant. You will have the opportunity to lead a talented team, maintain the restaurant's good image, and implement policies and protocols that will drive future operations.

Key Responsibilities:

• Coordinate daily Front of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils, and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage the restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Be aware of reports on weekly, monthly, and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

If you are a talented and dynamic individual looking to further your career in the food and beverage industry, this is the perfect opportunity for you. Join our team at China Town and enjoy a delicious work environment, where you will have the chance to learn and grow professionally. As a bonus, we offer competitive compensation and a supportive work culture.

Step into China Town, where the flavors of authentic Chinese cuisine transport you back to the heart of China. Our dishes are crafted with time-honored recipes and diverse flavors of China's culinary heritage. At China Town, we don't just serve food—we offer a journey. The ambiance of our restaurant is designed to evoke the charm and nostalgia of classic Chinese streets, with decor that celebrates the beauty and culture of our homeland.