Managed Services Lead Technican

M2 Technology Solutions, LLC; Green Bay (WI); On-site; USD 65,000 - 75,000; Full time

Job summary

M2 Technology Solutions, LLC is hiring for an IT professional at our Northeast Wisconsin location. This role emphasizes integrity, fast response, dedication, and the willingness to learn, with a focus on protecting client systems and data.

Standard hours are 8-5, Monday through Friday, with occasional work outside these hours during outages to ensure service continuity and rapid resolution for clients in the Green Bay area.

Qualifications

• Integrity: Honest and client-first; protect systems and data with care.
• Speed to response: When a client is down, respond quickly; rapid uptime is core.
• Dedication: Own the problem until fixed; no half-solved handoffs.
• Availability when it matters: Standard hours 8-5, and sometimes outside hours during outages.
• Desire to learn: Eager to grow, explore unfamiliar tech, and learn continuously.

Skills

Integrity

Fast response

Ownership

Availability

Willingness to learn

Job description

IT Careers In Northeast Wisconsin Start Here!

Show Map

• Location 2701 Executive Drive,Green Bay, WI, 54304,United States
• Job Category IT
• Employee Type Exempt-FT

Description

Skills and Competencies:

Integrity — Honest and client-first. You protect their systems and data with the same care you'd give your own.

Speed to response — When a client is down, they hear from you fast. Response time isn't an afterthought; it's core to the job.

Dedication — You own the problem until it's fixed. You don't hand off a half-solved issue and hope someone else finishes it.

Availability when it matters — Standard hours are Monday through Friday 8-5, but you're willing to work outside these hours when an outage demands it.

Desire to learn — You actively want to grow, dig into the unfamiliar, and take on technology you haven't touched before. That hunger matters more than knowing everything today.

Requirements

Summary

This job description is meant to be a guide . It is not intended to limit in any way the duties, which an associate may be required to perform . This job description may be changed at the discretion of the company.