Managed Services – Data, Analytics & AI Manager

Jobtailor; Missouri; On-site; USD 150,000 - 190,000; Full time

Job summary

Jobtailor seeks a senior AI/ML delivery leader to orchestrate end-to-end service operations and guide client discussions on operationalizing AI pipelines. You will oversee project delivery, mentor staff, and ensure ITIL-aligned processes across cross-functional teams.

The role emphasizes driving innovation, quality outputs, and continuous improvement while traveling up to 60% and collaborating with architects for compliance. A Bachelor's degree and 6+ years of leadership in AI/ML are required.

Qualifications

• Bachelor's Degree required.

Responsibilities

• Oversee the thorough delivery of AI and machine learning projects.
• Inspire and motivate team members to achieve excellence in their work.
• Cultivate substantial relationships with clients to understand their needs.
• Navigate and resolve complex challenges in project execution.
• Collaborate with cross-functional teams to drive innovation.
• Confirm quality outputs that meet client expectations.
• Utilize data-driven insights to enhance service delivery.
• Foster a culture of continuous improvement and learning within the team.
• Lead project planning, budgeting, execution, and completion.
• Partner with team leadership on quality, timelines, and deliverables.
• Mentor team members and deepen their expertise through work reviews.
• Address conflicts and issues with clients, team members, and stakeholders.
• Uphold professional and technical standards, the Firm's code of conduct, and independence requirements.

Skills

Leadership

AI/ML service delivery

End-to-end operations

Client discussions

AI model monitoring

Data & analytics

ITIL processes

Mentoring juniors

Team leadership

Conflict resolution

Education

Bachelor's Degree

Tools

ITIL frameworks

Job description

• Oversee the thorough delivery of AI and machine learning projects
• Inspire and motivate team members to achieve excellence in their work
• Cultivate substantial relationships with clients to understand their needs
• Navigate and resolve complex challenges in project execution
• Collaborate with cross-functional teams to drive innovation
• Confirm quality outputs that meet client expectations
• Utilize data-driven insights to enhance service delivery
• Foster a culture of continuous improvement and learning within the team
• Lead project planning, budgeting, execution, and completion
• Partner with team leadership on quality, timelines, and deliverables
• Mentor team members and deepen their expertise through work reviews
• Address conflicts and issues with clients, team members, and stakeholders
• Uphold professional and technical standards, the Firm's code of conduct, and independence requirements

Requirements

• Bachelor's Degree
• At least 6 years of experience
• Leadership in AI/ML service delivery
• Experience managing end-to-end AI/ML service operations
• Experience leading client discussions on AI pipeline operationalization
• Experience implementing monitoring for AI models in production
• Experience guiding junior team members in AI systems
• Experience collaborating with architects and engineers for compliance
• Experience driving development of reusable AI components
• Experience leading Data & Analytics project delivery
• Experience with ITIL processes
• Willingness to travel up to 60%
• Must not require PwC sponsorship through the H-1B lottery, except as set forth in PwC's policy

Core Competencies

Demonstrates expertise in overseeing AI and machine learning project delivery, with a strong focus on client relationship management and team leadership. Proven ability to drive innovation, ensure quality outputs, and mentor team members in a collaborative environment.

Highest-signal resume keywords

• Leadership In AI/ML Service Delivery
• End-To-End AI/ML Service Operations Management
• Client Discussions On AI Pipeline Operationalization
• Monitoring For AI Models In Production
• Data & Analytics Project Delivery

ATS Optimization Keywords

Hard Skills

• AI Project Delivery
• Machine Learning Implementation
• Data-Driven Insights Utilization
• AI Model Monitoring
• ITIL Processes

Soft Skills

• Team Motivation
• Conflict Resolution
• Client Relationship Management
• Mentoring
• Continuous Improvement

Certifications & Qualifications

• Bachelor's Degree

Industry Keywords

• AI
• Machine Learning
• Data & Analytics
• Project Planning
• Service Delivery