Managed IT Services Lead

Plante Moran; Denver (CO); On-site; USD 110,500 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Flexible Time Off

Job summary

Plante Moran is seeking a full-time IT Services Manager in Denver, CO to lead a team of consultants and manage client relationships. Responsibilities include overseeing technical support, ensuring SLAs are met, and driving continuous improvement initiatives.

The ideal candidate should have a Bachelor's degree in Computer Science or related field, alongside 5-10 years of relevant experience. Competitive benefits and a salary range of $110,500-$130,000 are offered.

Qualifications

• 5‑10 years of experience in IT services or managed services.
• Strong knowledge of desktop OS, hardware, software, networking.
• Proficiency in IT service-management frameworks (e.g., ITIL).

Responsibilities

• Lead and supervise staff consultants.
• Serve as primary contact for clients.
• Ensure SLAs are met and high-quality support is delivered.

Skills

Technical support

Leadership

Communication

Problem-solving

CRM software

Education

Bachelor’s degree in Computer Science or related field

Tools

CompTIA Project+

CCNA

AWS

Job description

Plante Moran is seeking a full-time IT Services Manager in Denver, CO to lead a team of consultants and manage client relationships. Responsibilities include overseeing technical support, ensuring SLAs are met, and driving continuous improvement initiatives.

The ideal candidate should have a Bachelor's degree in Computer Science or related field, alongside 5-10 years of relevant experience. Competitive benefits and a salary range of $110,500-$130,000 are offered.