Managed Care Specialist - Hybrid

Smart IMS Inc; Nashville (TN); Hybrid; USD 25,000 - 28,000; Part time

Job summary

Smart IMS Inc. in Nashville, TN is seeking a Managed Care Specialist for a 3-month hybrid contract. The role focuses on determining eligibility for care programs, coordinating schedules, and conducting client interviews to compile case data for attorney recommendations.

You will perform legal research, draft documents, and manage casework with meticulous documentation. Strong MS Office and SharePoint skills, plus detail-oriented, deadline-driven work ethic are essential.

Qualifications

• Bachelor's or associate degree required.
• Background in Paralegal studies is a plus.
• Work experience in a legal environment is a plus.
• Customer service or call centre experience is a plus.
• Proven technical skills: MS Word, Excel, Outlook, PowerPoint, SharePoint, etc.
• Excellent time management and ability to meet deadlines with minimal supervision.
• Excellent verbal and written communication skills.
• Strong attention to detail and adherence to deadlines.
• Strong note-taking, email organization, and distribution skills.
• Critical thinking and problem-solving abilities.

Responsibilities

• Determine eligibility for care programs.
• Coordinate and communicate schedules with internal/external clients.
• Conduct client interviews, collect facts, and compile case data for attorney recommendations.
• Timely management of casework with proper documentation and resolution.
• Provide legal research, analysis of legal papers, and draft documents.
• Work with multiple databases to extract information.
• Attend workgroup meetings and participate in discussions.
• Assist leadership as needed.

Skills

Time management

Communication

Attention to detail

Note-taking

Email organization

Critical thinking

Problem solving

Customer service

Education

Bachelor's degree

Associate degree

Tools

Microsoft Word

Excel

Outlook

PowerPoint

SharePoint

Job description

Job Title: Managed Care Specialist - Hybrid

Duration (Contract): 3 Months

Client Location: Nashville, TN 37243

Location Preference: Hybrid

Job Description:

• Determine individual and family eligibility for our client's care programs.
• Assist in coordinating and communicating schedules to internal/external Clients.
• Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
• Timely management of casework, including proper documentation and case resolution.
• Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
• Work efficiently / effectively in multiple databases to extract information.
• Attend workgroup meetings and participate in discussions.
• Assist leadership team, as necessary.

Requirements and Skills:

• Must have a bachelor's or associate degree.
• A background in Paralegal studies is a plus.
• Work experience in a Legal environment a plus.
• Customer service or call centre experience a plus.
• Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
• Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
• Excellent verbal and written communications skills.
• Keen attention to detail and adherence to deadlines.
• Strong time management, note-taking, email organization, and distribution skills.
• Critical thinking and problem-solving skills.

The hourly range for roles of this nature are $18.00 to $20.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.