Managed Care Specialist

Morph Enterprise; Nashville (TN); Hybrid; USD 48,000 - 64,000; Full time

Job summary

Morph Enterprise is seeking a paralegal professional for a 12-month hybrid contract in Nashville. You will determine eligibility for care programs, conduct client interviews, compile case data, and draft recommendations for attorneys.

The role requires an associate or bachelor's degree and experience in a legal or customer service setting, plus strong MS Office and database navigation skills. Excellent time management and communication are essential.

Qualifications

• Associate or bachelor’s degree required.
• Paralegal or legal/customer service experience preferred.
• Proficiency with Microsoft Office and database navigation.
• Strong time management, organization, attention to detail, and communication.

Responsibilities

• Determine eligibility for care programs and document casework.
• Conduct client interviews, collect facts, compile data, and draft recommendations for attorneys.
• Coordinate schedules and collaborate across databases; participate in workgroup discussions.

Skills

MS Office

Database navigation

Attention to detail

Time management

Communication

Education

Associate or Bachelor's degree

Tools

SharePoint

Word

Excel

Outlook

PowerPoint

Job description

• Role Type: Hybrid (Local candidates to Middle Tennessee required for downtown Nashville office commutes)

• Duration: 12-month contract with potential for extension

• Schedule: Monday Friday, 7.5 hours per day (37.5 hours per week)

• Training: Up to 6 weeks of mandatory prescheduled virtual/in-office training (full daily attendance required; no preplanned PTO permitted during training weeks)

Key Responsibilities

• Eligibility & Casework: Determine individual and family eligibility for care programs; manage casework with accurate documentation and prompt resolution.

• Legal Support: Conduct client interviews, collect facts, compile case data, perform legal research, analyze legal documents, and draft recommendations for attorneys.

• Coordination: Assist in coordinating schedules, work efficiently across multiple databases, and participate in workgroup discussions.

Requirements & Qualifications

• Education: Associate or Bachelor's degree required.

• Preferred Experience: Paralegal background, legal environment work experience, or customer service/call center experience.

• Technical Skills: Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, SharePoint) and database navigation.

• Core Competencies: Strong time management, organization, meticulous attention to detail, critical thinking, problem-solving, and stellar communication skills.