Managed Care Specialist

Telnet Inc; Nashville (TN); On-site; USD 39,000 - 56,000; Full time

Job summary

Telnet Inc in Nashville, Tennessee, is seeking a Managed Care Specialist for a 3-month engagement. You will determine eligibility for care programs, coordinate schedules, and interview clients to compile case data for attorney recommendations.

Requirements include a bachelor’s or associate degree; paralegal background is a plus; legal environment and customer service experience are valued. Proficiency in Word, Excel, Outlook, PowerPoint and SharePoint, plus excellent time management and

Qualifications

• Bachelor’s or associate degree required.
• Paralegal background a plus.
• Legal environment experience a plus.
• Customer service or call center experience a plus.
• Proficient in Word, Excel, Outlook, PowerPoint, SharePoint, etc.
• Excellent time management with ability to prioritize deadlines.
• Excellent verbal and written communications.
• Keen attention to detail and adherence to deadlines.
• Strong time management, note-taking, email organization, and distribution skills.
• Critical thinking and problem-solving skills.

Responsibilities

• Determine individual and family eligibility for our Client's care programs.
• Assist in coordinating and communicating schedules to internal/external Clients.
• Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
• Timely management of casework, including proper documentation and case resolution.
• Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
• Work efficiently / effectively in multiple databases to extract information.
• Attend workgroup meetings and participate in discussions.
• Assist leadership team, as necessary.

Education

Bachelor’s or Associate degree

Paralegal background

Legal environment experience

Customer service experience

MS Office proficiency

Time management

Verbal & written communications

Detail orientation

Critical thinking

Job description

Job title: Managed Care Specialist

Location: Nashville, Tennessee

Duration: 3 Months

Description:

Key Responsibilities

Determine individual and family eligibility for our Client's care programs.

Assist in coordinating and communicating schedules to internal/external Clients.

Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

Timely management of casework, including proper documentation and case resolution.

Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

Work efficiently / effectively in multiple databases to extract information.

Attend workgroup meetings and participate in discussions.

Assist leadership team, as necessary.

Requirements and Skills

Must have a bachelor's or associate degree.

A background in Paralegal studies is a plus.

Work experience in a Legal environment a plus.

Customer service or call center experience a plus.

Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.

Excellent verbal and written communications skills.

Keen attention to detail and adherence to deadlines.

Strong time management, note-taking, email organization, and distribution skills.

Critical thinking and problem-solving skills.