Manage apartment communities in our Site Manager position

Costello Companies; Yankton (SD); On-site; USD 25,000 - 28,000; Full time

Job summary

Costello Companies is seeking a Site Manager to support the property owner by overseeing day-to-day financial operations and ensuring a high level of tenant satisfaction at the Yankton property.

The ideal candidate will bring strong customer service, administrative experience, and a commitment to confidentiality, punctuality, and independent work habits. 40-hour weeks with a full-time role are offered.

Qualifications

• Previous customer service experience.
• Previous administrative/clerical and regulatory experience.
• Exhibit excellent oral and written communication skills.
• Willingness to work independently while staying on task.
• A drive to be successful.
• Understanding of the importance of confidentiality.
• Must be punctual and reliable.

Responsibilities

• Answer phones, file documents, deliver communications to residents, take work orders, and provide customer service.
• Collect rent and process deposits promptly.
• Manage the application and recertification process for residents.
• Collaborate with staff to create a positive tenant experience.
• Conduct unit tours for prospective residents.
• Ensure unsafe conditions are corrected promptly.
• Learn and comply with safety rules at all levels.
• Immediately report unsafe conditions.
• Possess willingness to perform other duties as assigned.

Skills

Customer service

Administrative/clerical

Oral and written communication

Independence

Confidentiality

Punctuality

Job description

If you're looking for a full-time position and love office work and providing excellent customer service, we have a great opportunity!

Administrative:

• 1) Perform administrative duties, including answering phones, filing, delivering communication to residents, taking work orders, and providing customer service to residents, vendors, and prospective residents.
• 2) Collect rent and process deposits in a timely manner.
• 3) Manage the application and recertification process for residents.

Resident Relations:

• 1) Collaborate with all staff on the team to create a positive customer experience for tenants.
• 2) Conduct unit tours with prospective residents.

Safety:

• 1) Ensure that unsafe conditions are corrected in a timely manner
• 2) Learns and ensures compliance with all company, local, state, and federal safety rules
• 3) Immediately report all unsafe conditions
• Willingness to perform other duties as assigned.

POSITION SUMMARY:

The Site Manager, in conjunction with the Regional Manager, helps the property owner preserve and increase the value of the real estate investment. They manage the day-to-day financial operations of the property.

People that are successful in this position have:

• Previous customer service experience.
• Previous administrative/clerical and regulatory experience.
• Exhibit excellent oral and written communication skills.
• Willingness to work independently while staying on task.
• A drive to be successful.
• Understanding of the importance of confidentiality.
• Must be punctual and reliable.

Requirements

• Must be able to provide proof of eligibility to work in the United States.
• Ability to work 40 hours per week.
• Must have a valid driver’s license, reliable transportation, and automobile insurance.
• Must be willing to use personal vehicle for work purposes.

We E-verify!!

Salary Description

$18.00 - 20.00 per hour