Mammography Care Coordinator - Patient Experience

Heywood Medical Group; Gardner (MA); On-site; USD 26,000 - 34,000; Full time

Job summary

Heywood Healthcare's Mammography Department is seeking a Mammography Assistant to provide administrative and patient-care support, helping maintain an efficient workflow and a positive patient experience.

The role combines medical secretary duties with patient care, including patient preparation, room turnover, and coordination of imaging studies in collaboration with radiologists and technologists.

Qualifications

• Experience with medical terminology.
• Excellent word processing and computer skills.
• Excellent telephone skills.
• Proficient in office procedures.
• Flexible to work other hours or shifts as needed.
• Experience with billing and insurance.
• Ability to communicate in English; both verbally and in writing.

Responsibilities

• Coordinates the scheduling of mammography exams.
• Greets and assists patients in a professional and timely manner.
• Prepares patients for mammography by providing gowns and assisting with changing.
• Assists technologists with patient flow and room preparation.
• Schedules appointments and verifies patient information.
• Maintains patient privacy and confidentiality.
• Supports radiology staff and coordinates with other departments.

Skills

Word processing

Telephone skills

Medical terminology

Office procedures

Billing and insurance

English communication

Education

High school diploma or equivalent

Tools

Meditech

Job description

Heywood Healthcare's Mammography Department is seeking a Mammography Assistant to provide administrative and patient-care support, helping maintain an efficient workflow and a positive patient experience.

The role combines medical secretary duties with patient care, including patient preparation, room turnover, and coordination of imaging studies in collaboration with radiologists and technologists.