Mammography Technologist Assistant

SimonMed; United States; On-site; USD 35,000 - 55,000; Full time

Job summary

SimonMed is seeking a patient services assistant in the radiology department to greet patients, prepare them for mammography, escort them, and ensure correct forms are completed.

You will coordinate appointments, verify orders, update exam statuses, maintain rooms, and support technologists and staff with compassionate, confidential care.

Required: high school diploma, BLS certification, 0–2 years in healthcare or imaging; EMR familiarity; bilingual English/Spanish preferred.

Qualifications

• Basic understanding of mammography procedures and workflow (screening and diagnostic)
• Excellent interpersonal and communication skills
• Familiarity with electronic medical records (EMR) systems
• BLS certification and HIPAA compliance

Responsibilities

• Greet patients in a professional and compassionate manner.
• Prepare patients for mammography by assisting with changing, paperwork, and explaining procedures.
• Escort patients to and from exam rooms and through the department.
• Ensure forms, questionnaires, and documentation are completed accurately.
• Review worksheets and verify completeness before exams.
• Assist with patient flow and minimize wait times.
• Communicate with technologists, radiologists, and front desk staff about patient status.
• Assist in scheduling, rescheduling, and confirming appointments.
• Verify exam orders and ensure correct procedures are scheduled.
• Track prior imaging studies and obtain necessary authorizations.
• Update exam statuses in tracking systems.
• Prepare and maintain exam documentation and notes.
• Assign exams to technologists and radiologists.
• Maintain cleanliness of exam and dressing rooms.
• Stock gowns, linens, and supplies.
• Assist with preparations for specialized procedures (e.g., stereotactic biopsies).
• Provide pre-exam and post-exam instructions.
• Adhere to safety, infection control, and patient confidentiality standards.
• Perform other duties as assigned to support departmental operations.

Skills

Interpersonal skills

Verbal and written communication

HIPAA compliance

Multitasking

Computer literacy

Education

High school diploma or equivalent

Basic Life Support (BLS) certification

Tools

EMR systems

Job description

Job Duties:

• Greet patients and introduce self in a professional and compassionate manner.
• Prepare patients for mammography exams by assisting with changing, completing paperwork, and explaining basic procedures.
• Escort patients to and from exam rooms and throughout the department as needed.
• Ensure all required forms, questionnaires, and documentation are completed accurately prior to exams.
• Review patient worksheets and verify completeness before technologist begins exam.
• Assist with maintaining patient flow and minimizing wait times.
• Communicate effectively with technologists, radiologists, and front desk staff regarding patient status and needs.
• Assist in scheduling, rescheduling, and confirming patient appointments.
• Verify exam orders and ensure patients are scheduled for the correct procedures (screening vs. diagnostic, mammogram vs. ultrasound)
• Request and track prior imaging studies; ensure proper documentation and patient authorizations are completed.
• Update exam statuses in tracking systems (e.g., tech start/end, unread exams, awaiting comparison)
• Complete and maintain exam documentation, including notes, worksheets, and system entries.
• Ensure proper assignment of exams to technologists and radiologists.
• Maintain cleanliness and organization of exam rooms, dressing rooms, and waiting areas.
• Stock supplies such as gowns, linens, and wipes.
• Assist with preparation for specialized procedures such as stereotactic biopsies as directed.
• Provide patients with pre-exam and post-exam instructions.
• Ensure compliance with safety, infection control, and patient confidentiality standards.
• Perform other duties as assigned to support departmental operations.

Education and Experience:

• High school diploma or equivalent required
• 0–2 years of experience in a healthcare, radiology, or patient care setting preferred
• Previous experience in imaging services or women’s health is a plus.
• Familiarity with electronic medical record (EMR) systems preferred.
• Minimum of 1 year of experience in mammography preferred (may vary by employer)
• Current BLS (Basic Life Support) certification
• Bilingual (e.g., English/Spanish) preferred but not required

Knowledge, Skills, and Abilities:

• Basic understanding of mammography procedures and workflow (screening and diagnostic)
• Strong interpersonal skills with the ability to provide compassionate care to patients in sensitive situations.
• Effective verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced clinical environment.
• Ability to follow instructions and seek guidance when needed.
• Proficiency with computers and medical documentation systems
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Team-oriented with the ability to collaborate effectively with clinical and administrative staff.
• Physical ability to stand and walk frequently, assist patients, and lift up to 40 pounds.

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without prior notice.