Mall Security Dispatch Pro: Smart Tools & Growth

Allied Universal; Santa Clara (CA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Desk in Santa Clara, CA. You will coordinate security communications, monitor activity, and support alarm responses while maintaining records and communicating with on-site teams. The role emphasizes teamwork, reliability, and a people-first culture.

Position is Full Time with a pay rate of $26.50 per hour. Shifts include daytime and night coverage at a retail mall location, with responsibilities spanning incident documentation and customer

Qualifications

• Minimum one year of security-related experience required.
• Alarm panel experience preferred.
• Comfort using a computer or tablet preferred.
• Must be 18+ for unarmed roles; 21+ for armed roles.
• Background check and drug screen required.

Responsibilities

• Provide customer service to visitors, tenants, and employees by following site security procedures.
• Receive, prioritize, and dispatch calls for service to security personnel and site resources.
• Monitor alarms, cameras, and access-control systems; document incidents and dispatch activity.
• Respond calmly to incidents and coordinate notifications to management and responders as needed.
• Conduct regular patrols around the location and perimeter.

Skills

Customer service

Communication

Problem solving

Dispatch coordination

Education

High school diploma or equivalent

Tools

Alarm systems

CCTV monitoring

Job description

Allied Universal is seeking a Security Officer Dispatch Desk in Santa Clara, CA. You will coordinate security communications, monitor activity, and support alarm responses while maintaining records and communicating with on-site teams. The role emphasizes teamwork, reliability, and a people-first culture.

Position is Full Time with a pay rate of $26.50 per hour. Shifts include daytime and night coverage at a retail mall location, with responsibilities spanning incident documentation and customer