Mall Operations Lead

ADP Middleware Test Company; Las Animas (CO); On-site; USD 52,000 - 80,000; Full time

Job summary

ADP Middleware Test Company in Colorado is seeking a Mall Supervisor to oversee daily operations of the mall facility. You will manage staff, coordinate security, maintenance, and customer service to ensure a welcoming, safe environment for shoppers and tenants.

You will liaise with mall management, tenants, security, and maintenance to address issues promptly, implement policies, and drive customer satisfaction and operational efficiency in line with business goals.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum of 3 years experience in retail management or facilities supervision.

Responsibilities

• Supervise and coordinate the activities of mall staff including security, maintenance, and customer service teams.
• Monitor mall premises to maintain safety, cleanliness, and regulatory compliance.
• Serve as primary contact for tenants and coordinate with mall management.
• Oversee opening and closing procedures, security checks, and facility inspections.
• Manage incident reports, respond to emergencies, and coordinate with local authorities.
• Conduct regular inspections to identify maintenance needs and ensure timely resolution.
• Assist in planning promotional events and seasonal activities.
• Prepare and maintain operational reports, staff schedules, and inventory records.

Education

High school diploma or equivalent

Associate or bachelor’s degree in business administration or related field

Job description

ADP Middleware Test Company in Colorado is seeking a Mall Supervisor to oversee daily operations of the mall facility. You will manage staff, coordinate security, maintenance, and customer service to ensure a welcoming, safe environment for shoppers and tenants.

You will liaise with mall management, tenants, security, and maintenance to address issues promptly, implement policies, and drive customer satisfaction and operational efficiency in line with business goals.