Mall Location Library Branch Manager

Library Systems & Services, LLC.; Moreno Valley, Northern (CA, KY); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Job summary

The Branch Manager I oversees the Moreno Valley Public Library’s Mall location under library leadership. This onsite, full-time role focuses on delivering high quality patron service, supervising staff, and ensuring operations run smoothly.

Responsibilities include staffing coordination, programming, outreach, and partnerships, plus maintaining policy compliance, performance management, and reporting to leadership. Evening, weekend, and holiday availability are required.

Qualifications

• Bachelor's degree required; MLIS strongly preferred.
• Minimum of three (3) years of supervisory experience, preferably in a library or related public service environment.
• Minimum of three (3) years of progressively responsible experience in library management and/or administration, or an equivalent combination of education and experience.
• Ability to speak, write, and listen in a clear, concise, and professional manner.
• Proficiency in using appropriate tools and techniques for effective communication.
• Availability to work evenings, weekends, and holidays as required to support library operations.

Responsibilities

• Oversee the day‑to‑day operations of the Mall location, ensuring consistent, high‑quality library services.
• Lead, supervise, and support library staff, including coordinating schedules, communicating expectations, providing coaching, and monitoring performance.
• Facilitate regular staff meetings to promote communication, collaboration, and alignment with library priorities.
• Coordinate library programming and outreach activities that respond to the needs and interests of the Moreno Valley community.
• Propose and prioritize programming and outreach initiatives for approval by library leadership.
• Develop and communicate programming and outreach schedules to staff, patrons, and community partners.
• Coordinate library promotional efforts, including flyers, calendars, social media content, and website updates, in collaboration with appropriate teams.
• Represent the library in the community and build positive relationships with local organizations, schools, and community partners.
• Provide direct patron service and support staff in resolving patron concerns and applying library policies consistently.
• Identify and implement strategies to improve library operations and expand service opportunities.
• Collaborate with staff and stakeholders to set goals, solve problems, and make decisions that enhance library services.
• Use sound judgment to assess the importance, urgency, and risk of situations, escalating concerns to library leadership as appropriate.
• Support the planning, implementation, and evaluation of library goals and strategic initiatives.
• Ensure compliance with organizational policies and requirements related to patron privacy and the proper handling of patron records.
• Perform other duties as assigned.

Skills

Supervisory experience

Library management

Communication

Spanish (plus)

Organizational skills

Attendance/punctuality

Education

Bachelor’s degree (BA/BS)

Master of Library and Information Science (MLIS)

Job description

The Branch Manager I oversees the Moreno Valley Public Library’s Mall location under library leadership. This onsite, full-time role focuses on delivering high quality patron service, supervising staff, and ensuring operations run smoothly.

Responsibilities include staffing coordination, programming, outreach, and partnerships, plus maintaining policy compliance, performance management, and reporting to leadership. Evening, weekend, and holiday availability are required.