Male Spa Attendant (Full Time) - Waldorf Astoria Monarch Beach Resort and Club

Hilton Worldwide, Inc.; Dana Point, San Leandro, California (CA, CA, MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a prestigious resort as a Male Spa Attendant, where you will create memorable experiences for guests while ensuring a clean and relaxing environment. This role involves greeting guests, maintaining the facility, and providing exceptional customer service. You will be part of a team dedicated to excellence in hospitality, working in a beautiful coastal location that embodies California's vibrant lifestyle. With a commitment to employee wellbeing, the resort offers a range of benefits and opportunities for personal and professional growth. If you are passionate about hospitality and eager to contribute to a positive guest experience, this is the perfect opportunity for you.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program

Debt-Free Education

401K plan with company match

Hilton Shares employee stock purchase program

Career growth and development

Recognition and rewards programs

Qualifications

• Strong customer service skills and ability to work in a team environment.
• Attention to detail in maintaining cleanliness and safety.

Responsibilities

• Ensure a clean and safe environment for guests at the spa.
• Greet guests and resolve service issues promptly and efficiently.
• Stock and replenish supplies to maintain facility readiness.

Skills

Customer Service

Teamwork

Attention to Detail

Problem Solving

Education

High School Diploma or Equivalent

Job description

Job Description - Male Spa Attendant (Full Time) - Waldorf Astoria Monarch Beach Resort and Club (HOT0BK2H)

Job Number:

HOT0BK2H

Work Locations

Waldorf Astoria Monarch Beach Resort & Club 1 Monarch Beach Resort North Dana Point 92629

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Male Spa Attendant to join the Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $16.50 per hour plus service charge and is based on applicable and specialized experience and location.

What will I be doing?

As a Male Spa Attendant, you would be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner.
• Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, local and company standards.
• Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.
• Assist in monitoring facility use to ensure guest safety.
• Conduct financial transactions, as needed.
• Perform general Spa duties, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay.
• Medical Insurance Coverage – for you and your family.
• Mental health resources including Employee Assistance Program.
• Best-in-Class Paid Time Off (PTO).
• Go Hilton travel program: 100 nights of discounted travel.
• Parental leave to support new parents.
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications.
• 401K plan and company match to help save for your retirement.
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.
• Career growth and development.
• Team Member Resource Groups.
• Recognition and rewards programs.

*Available benefits may vary depending upon property-specific terms and conditions of employment.