Male Spa Attendant (Part-Time) - Waldorf Astoria Monarch Beach Resort and Club

Hilton; Dana Point (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a prestigious resort as a Spa Attendant, where you'll create memorable experiences for guests in a stunning coastal setting. This part-time role offers the chance to be part of a dynamic team, ensuring a clean and inviting environment while delivering exceptional service. Your contributions will directly impact guest satisfaction and the overall success of the spa. Embrace the opportunity to work in a vibrant community known for its laid-back lifestyle and beautiful surroundings. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Qualifications

• Demonstrated commitment to quality and exceptional guest experiences.
• Ability to work in a fast-paced environment and adapt to changing needs.

Responsibilities

• Ensure cleanliness and safety of the spa environment for guests.
• Greet guests and resolve inquiries in a friendly manner.
• Assist in monitoring facility use to ensure guest safety.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Integrity

Quality

Productivity

Job description

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Male Spa Attendant to join the Spa Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Classification: Part-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $16.50 per hour plus service charge percentage and is based on applicable and specialized experience and location.

What will I be doing?

As a Spa Attendant, you would be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner.
2. Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, local and company standards.
3. Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.
4. Assist in monitoring facility use to ensure guest safety.
5. Conduct financial transactions, as needed.
6. Perform general Spa duties, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to