Make Ready Lead: Multifamily Turn Manager

Rippling; The Colony (TX); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Company-paid Life and Disability

401(k) with match

Employee lease discounts

Monthly recognition awards

Education reimbursement

Career growth opportunities

Job summary

Billingsley Collection in Texas is seeking a Make Ready Manager for a 2,000+ unit community. You will lead the make-ready operation from vacate to move-in, directing the Make Ready Coordinator, Make Ready Technicians, and Quality Control Coordinator to ensure each apartment is prepared on schedule, on budget, and to Billingsley’s standards.

You will own the full turn process, build the turn board, manage vendor relationships and budgets, perform final quality walks, and uphold safety and

Qualifications

• High School Diploma, or equivalency; trade certifications a plus.
• 3–5 years of multifamily maintenance or make ready ops experience; 1–2 years in lead/supervisory role.
• Hands-on multifamily service operations experience (plumbing, electrical, HVAC, appliances, drywall/paint).
• Yardi experience and knowledge.
• Proven ability to manage vendor relationships, contractor quality, and budgets.
• Cell phone, tools, and vehicle to perform responsibilities.
• Computer skills including email, Word, and Excel.
• Strong leadership, coaching, and team-building skills.
• Positive attitude promoting teamwork and career-oriented goals.
• Ability to multitask and manage priorities in a fast-paced environment.

Responsibilities

• Supervise, schedule, train, and develop Make Ready staff.
• Collaborate with Service/General Manager on staffing and performance matters.
• Maintain clear communication with residents and leadership.
• Direct and oversee make ready: vacate to move‑in on schedule.
• Build and manage the make ready turn board; prioritize by move-in dates.
• Inspect move-out damages, charges, and scope of work.
• Source, negotiate, and manage vendors supporting make ready turns.
• Maintain quality and pricing standards; verify work before invoicing.
• Own and maintain PO system; manage budget and spend.
• Conduct final quality walks before move‑in; escalate issues as needed.
• Ensure tools and equipment are organized, inventoried, and stocked.
• Maintain safety standards and regulatory compliance; report progress to GM.
• Other duties as assigned; weekends may be required.

Skills

Leadership

Coaching

Team building

Multitasking

Communication

Time management

Budget management

Vendor management

Problem solving

Education

High School Diploma or equivalent

Trade certifications a plus

Tools

Yardi

Excel

Word

Job description

Billingsley Collection in Texas is seeking a Make Ready Manager for a 2,000+ unit community. You will lead the make-ready operation from vacate to move-in, directing the Make Ready Coordinator, Make Ready Technicians, and Quality Control Coordinator to ensure each apartment is prepared on schedule, on budget, and to Billingsley’s standards.

You will own the full turn process, build the turn board, manage vendor relationships and budgets, perform final quality walks, and uphold safety and