Major Donor Stewardship Coordinator

Uloop Inc.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Cross Catholic Outreach in Florida seeks a Donor Relations Coordinator to support major and transformational donors by coordinating stewardship deliverables, calendars, and reporting timelines. You'll work with stewardship leadership, frontline fundraisers, and cross-functional teams to ensure timely, accurate updates.

This role focuses on execution rather than strategy, requiring strong organization, attention to detail, and proficiency with MS Office and CRM systems.

Qualifications

• 3+ years of experience in nonprofit development operations, donor stewardship/donor relations, major/principal gifts support, or complex project coordination
• Demonstrated success coordinating cross-functional stakeholders, managing timelines, and maintaining strong documentation discipline
• Experience working with donor databases/CRMs and reporting/coordination workflows strongly preferred
• Familiarity with donor-facing communications, recognition workflows, and/or impact reporting preferred
• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of the ministry.
• Strong organizational and coordination skills; ability to manage multiple priorities and resolve problems quickly
• Clear written and verbal communication; able to create concise internal summaries, action plans, and meeting notes
• Technical proficiency in MS Office Suite and donor database/CRM tools; strong documentation discipline
• This position may require occasional domestic and/or international travel to attend meetings, trainings, conferences, or organizational events.

Responsibilities

• Stewardship execution for major and transformational donors
• Coordinate donor-facing stewardship deliverables for major and transformational donors (impact updates, reporting touchpoints, recognition elements, donor-facing communications) in partnership with stewardship leadership and fundraisers.
• Maintain documentation of stewardship commitments and deliverables (what was promised, by whom, by when), including deadlines, owners, and approval steps to ensure consistent fulfillment.
• Maintain stewardship calendars, trackers, and provide regular status updates to stewardship leadership and strategic philanthropy stakeholders.
• Support meeting preparation and follow-up related to stewardship execution, strategic philanthropy, and major and transformational donors, including agendas, notes, action items, and next steps.
• Cross-functional coordination and input readiness
• Serve as the coordination bridge between IPG/program stakeholders and marketing/communications by clarifying required inputs, timelines, and approvals so stewardship materials can be produced accurately and consistently.
• Coordinate collection of program updates and supporting information needed for donor reporting (IPG owns program content; this role ensures the handoff is timely, usable, and complete for donor communications).
• Coordinate with Finance and other internal stakeholders as needed to support appropriate documentation and internal processes connected to donor commitments and reporting expectations.
• Process discipline and continuous improvement
• Support stewardship leadership in implementing consistent processes, templates, and rhythms that strengthen reliability and reduce last-minute scrambles for stewardship fulfillment.
• Flag readiness gaps, conflicting inputs, or operational risks that could impact donor fulfillment and elevate them to the appropriate leaders with proposed next steps.
• Contribute to continuous improvement by documenting workflows, clarifying handoffs, and strengthening internal communication routines across the stewardship ecosystem.
• Other duties as assigned.

Skills

Donor relations

Project coordination

CRM software

MS Office

Education

Bachelor's degree

Tools

CRM database

Job description

Cross Catholic Outreach in Florida seeks a Donor Relations Coordinator to support major and transformational donors by coordinating stewardship deliverables, calendars, and reporting timelines. You'll work with stewardship leadership, frontline fundraisers, and cross-functional teams to ensure timely, accurate updates.

This role focuses on execution rather than strategy, requiring strong organization, attention to detail, and proficiency with MS Office and CRM systems.