Maitre d' - Commission Row

Crg Dining; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Crg Dining is seeking an experienced Maitre d' for Indianapolis. You will lead the front-of-house team, greet guests, manage reservations, and oversee the host staff to ensure the highest service standards in a high-end restaurant environment.

The role requires strong leadership, superb organizational skills, and a customer-first mindset, with a proven track record in dynamic dining settings. This position may be full-time or part-time and is based on-site at our Indianapolis location.

Qualifications

• Requires at least five years of experience in a high-end, fast-paced restaurant.
• Excellent organizational and leadership skills with a customer-focused mindset.
• Ability to adapt to changing environments and lead a team effectively.

Responsibilities

• Manage OpenTable online bookings and guest reservations.
• Greet guests and guide them to their tables, ensuring exceptional service.
• Oversee the host team and maintain clean, efficient service areas.
• Participate in daily pre-shift meetings and communicate daily reports.
• Handle inquiries about food, drinks, and specials and address guest questions.

Skills

Customer service

Leadership

Organizational skills

Communication

Tools

OpenTable

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

full-time or part-time Front of House Commission Row, Indianapolis, IN, US

We are seeking an experienced, motivated individual to join our restaurant as a Maitre'd. As a lead member of our front-of-house service team, you will greet guests, make and confirm reservations to ensure the highest possible standards of service, in accordance with Cunningham Restaurant Group core values and procedures. Responsible for both the logistic details and setting the overall ambiance and atmosphere of the restaurant space, our ideal candidate has considerable prior experience in high-end food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen.

QUALIFICATIONS:

• At least five years experience in a high-end, fast-paced restaurant
• Exceptional organizational skills
• Highly adaptable; thrives in changing environments
• Motivational leader
• Has a customer focus
• Professional references that will speak to exemplary work performance

RESPONSIBILITIES:

• Management of OpenTable online bookings
• Make, adjust, and cancel guest reservations
• Oversight of host team
• Greet guests and guide them to their tables
• Answer guest questions regarding food, drinks, and specials
• Participate in daily pre-shift meetings
• Maintain clean and tidy service areas
• Ensure efficient and excellent service throughout a given seating
• Completion of daily reports and communication
• Additional responsibilities as directed by Leadership