Maitre d' - Commission Row

Commission Row; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Commission Row in Indianapolis, IN is seeking an experienced Maitre'd to lead our front-of-house team. You will greet guests, manage reservations, and ensure the highest service standards in a high-end dining environment, reflecting Cunningham Restaurant Group values and procedures.

The ideal candidate has five years in a fast-paced, upscale restaurant, exceptional coordination and customer-service skills, and a proven leadership track record with professional references.

Qualifications

• At least five years of experience in a high-end, fast-paced restaurant.
• Exceptional organizational skills.
• Adaptable, customer-focused leader.
• Professional references available.

Responsibilities

• Management of OpenTable online bookings
• Make, adjust, and cancel guest reservations
• Oversight of host team
• Greet guests and guide them to their tables
• Answer guest questions regarding food, drinks, and specials
• Participate in daily pre-shift meetings
• Maintain clean and tidy service areas
• Ensure efficient and excellent service throughout a seating
• Completion of daily reports and communication
• Additional responsibilities as directed by Leadership

Skills

OpenTable management

Guest reservations leadership

Customer service excellence

Team leadership

Ambiance and service coordination

Tools

OpenTable

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

full-time or part-time Front of House Commission Row, Indianapolis, IN, US

We are seeking an experienced, motivated individual to join our restaurant as a Maitre'd. As a lead member of our front-of-house service team, you will greet guests, make and confirm reservations to ensure the highest possible standards of service, in accordance with Cunningham Restaurant Group core values and procedures. Responsible for both the logistic details and setting the overall ambiance and atmosphere of the restaurant space, our ideal candidate has considerable prior experience in high-end food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen.

QUALIFICATIONS:

• At least five years experience in a high-end, fast-paced restaurant
• Exceptional organizational skills
• Highly adaptable; thrives in changing environments
• Motivational leader
• Has a customer focus
• Professional references that will speak to exemplary work performance

RESPONSIBILITIES:

• Management of OpenTable online bookings
• Make, adjust, and cancel guest reservations
• Oversight of host team
• Greet guests and guide them to their tables
• Answer guest questions regarding food, drinks, and specials
• Participate in daily pre-shift meetings
• Maintain clean and tidy service areas
• Ensure efficient and excellent service throughout a given seating
• Completion of daily reports and communication
• Additional responsibilities as directed by Leadership