Maitre D

Momofuku; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Momofuku is seeking a Maitre D to lead guest interactions and service coordination. The ideal candidate will have previous experience in high-volume dining settings, excelling in hospitality and customer service. Join a team that values growth, offers competitive pay, and provides a quality benefits package.

Benefits

Health, dental, and vision insurance

401k plan

Paid time off

Flexible spending accounts

Employee assistance program

Dining discounts

Qualifications

• At least 2 years in a high-volume dining setting as a Reservationist, Lead Host, or Maitre D.
• Exceptional verbal and written communication skills required.
• Strong interest in food, wine, and hospitality.

Responsibilities

• Manage guest communications and ensure exceptional dining experiences.
• Operate reservation system and assist with table management.
• Welcome guests and maintain cleanliness in the front desk area.

Skills

Communication

Customer Service

Organization

Empathy

Tools

Reservation platforms

Job description

Join to apply for the Maitre D role at Momofuku

1 day ago Be among the first 25 applicants

Join to apply for the Maitre D role at Momofuku

Get AI-powered advice on this job and more exclusive features.

This range is provided by Momofuku. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $27.00/hr

Momofuku

Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian-American cuisine” by the New York Times and named the “most important restaurant in America” by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks.

Momofuku

Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian-American cuisine” by the New York Times and named the “most important restaurant in America” by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks.

About Kabawa

Kabawa and Bar Kabawa are the forthcoming projects from Chef Paul Carmichael and Momofuku. They are dedicated to celebrating Caribbean culture in the East Village and reflect Chef Paul’s culinary journey.

As the first (and last) point of contact and representative of Kabawa, the Maitre D will be warm, hospitable, yet professional and exacting while providing above and beyond service in line with Momofuku standards and values. We are looking for well-presented, organized individuals who want to be part of a team that tests limits.

Compensation Band: $24.00 - $27.00 per hour plus applicable tips

Why Momofuku?

At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development.

Responsibilities

• Has awareness of total covers, guest information, and special notes for each shift and communicates this to the team during each service
• Serve as a primary liaison for guest communications during service, ensuring seamless interaction between guests and the team to deliver an exceptional dining experience
• Properly set-up front desk area, performs side-work and other opening/closing procedures as directed by management
• Manages the reservation system and relevant guest communications, such as voicemails
• Must possess great communication skills with a polished presence and professional demeanor on the floor or via phone/email
• Has full knowledge of Momofuku and Kabawa to be able to answer FAQs, including a general knowledge of food and beverage offerings
• Recognizes key people in the industry/company-related and communicates it to all FOH and BOH staff, particularly management
• Engages with guests and colleagues in a professional and dignified manner in a busy environment
• Greet guests as they arrive, escort them to their tables, and ensure preferences are communicated
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs
• Proficient in building relationships with guests to facilitate return visits or private event bookings
• Maintains integrity of service by proactively communicating with managers to address any potential negative experiences
• Strategizes table turn times with relevant FOH managers and team, knowing when and where we can accommodate walk-ins in order to maximize covers for the shift
• Maintains cleanliness and organization of the Maitre d’ work station
• Constantly pushes to creatively interpret positive guest relations and industry standards
  
  

Required Qualifications

• At least 2 years as a Reservationist, Lead Host or Maitre D in a high-volume, casual fine dining setting
• 2 year proficiency experience in reservation platforms
• Exceptional written and verbal communication, service, and floor skills
• Must possess strong empathy and team spirit
• Ability to work in an organized and meticulous manner with strong attention to small details
• Solution-focused, receptive to constructive criticism, and general performance feedback
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Must have strong interest in food, wine, and the business of hospitality
• Uncompromising work ethic with a relish for new challenges
• Available to work nights, holidays and long days as necessary
  
  

Preferred Qualifications

• 2+ year as a Reservationist, Lead Host or Maitre D in a high-volume, casual fine dining setting
• Proficiency in Resy or similar reservation system
• A proven track record of dependability, a continuous focus on learning and development, and a history of consistently and successfully fulfilling all role responsibilities
  
  

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
  
  

Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

More detail about Kabawa part of Momofuku Restaurants, please visit https://culinaryagents.com/entities/720596-Kabawa

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Restaurants

Referrals increase your chances of interviewing at Momofuku by 2x

Sign in to set job alerts for “Front of House Manager” roles.

Front Of House Manager (Quarterly & Sign On Bonus)

New York, NY $75,000.00-$90,000.00 1 week ago

New York, NY $85,000.00-$95,000.00 2 days ago

Brooklyn, NY $70,000.00-$85,000.00 2 weeks ago

New York, NY $70,000.00-$75,000.00 3 weeks ago

New York, NY $70,000.00-$80,000.00 2 weeks ago

New York, NY $65,000.00-$72,000.00 2 weeks ago

New York, NY $104,000.00-$138,000.00 6 days ago

New York, NY $60,000.00-$64,000.00 2 days ago

New York, NY $58,500.00-$70,000.00 1 week ago

New York, NY $73,000.00-$102,000.00 2 days ago

New York, NY $70,000.00-$80,000.00 5 days ago

Restaurant Front of House / Service Manager

New York, NY $70,000.00-$80,000.00 1 week ago

New York, NY $65,000.00-$80,000.00 1 day ago

New York, NY $80,000.00-$117,000.00 2 days ago

New York, NY $70,000.00-$80,000.00 6 days ago

New York, NY $91,440.00-$152,400.00 1 week ago

New York, NY $90,000.00-$100,000.00 6 days ago

New York, NY $70,000.00-$75,000.00 4 months ago

New York City Metropolitan Area 6 days ago

New York, NY $70,000.00-$75,000.00 3 weeks ago

Brooklyn, NY $75,000.00-$90,000.00 3 weeks ago

New York, NY $70,000.00-$82,000.00 7 months ago

General Manager and Restaurant Manager NYC

New York City Metropolitan Area $65,000.00-$140,000.00 1 hour ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.