Maintenance Technician - Lead

KETTLER; Alexandria (VA); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance; Life

Prescription coverage

HSA or FSA

401(k) with company match

Job summary

KETTLER is seeking a Lead Maintenance Technician for the Fields of Old Town in Alexandria, VA. You will oversee general maintenance, repairs across apartments and buildings, and ensure curb appeal and quality of homes for residents.

The role requires 3+ years of apartment maintenance, EPA/CFC certification, and strong HVAC, electrical, and plumbing skills. On-call duties and a valid driver’s license are required, with a compensation range of $28.00–$29.00 per hour.

Qualifications

• 3+ years of apartment maintenance experience.
• EPA/CFC Certification required.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License; live within 30 minutes of the property.
• Excellent English communication skills, verbal and written.
• On-call maintenance duties may include nights/weekends on a rotation.
• Must have reliable transportation to respond to on-call emergencies.

Responsibilities

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident maintenance requests across HVAC, electrical, plumbing, and appliance repair; troubleshoot and repair as needed.
• Preventive maintenance on all systems at the property.
• Complete make-ready process for vacant units, including inspections and coordinating vendors.
• Demonstrate strong customer service, respond to questions and handle complaints with urgency.

Skills

HVAC repair

Electrical repair

Plumbing repair

Customer service

On-call availability

English communication

General maintenance

Time management

Education

EPA/CFC Certification

Job description

KETTLER currently has an opening for a Lead Maintenance Technician at the Fields of Old Town, located in Alexandria, Virginia. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Lead Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, and responding to service request of residents.

Compensation: $28.00 - $29.00

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Preventive maintenance repair on all systems at the property.
• Completing the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications

• 3+ years of apartment maintenance experience.
• Universal EPA/CFC Certification.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Excellent English communication skills, both verbal and written.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.