Maintenance Technician

KETTLER; Washington; On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision Insurance

Life Insurance

Prescription coverage

HSA or FSA

401(k) with company match

Job summary

KETTLER is seeking a Maintenance Technician at Coda on H, Washington, DC. The role reports to the Maintenance Manager and covers general maintenance, repairs in apartments and buildings, and responsive service to residents.

Compensation is $26.00/hour with a robust benefits package including paid time off, health/dental/vision, life insurance, prescription coverage, HSA/FSA, and a 401(k) with company match. Must be within 30 minutes of the property and hold a valid license.

Qualifications

• 1 year of apartment, hotel, or facilities maintenance experience with HVAC, appliance, electrical, and plumbing repair.
• EPA/CFC Type I & II certifications preferred and must be obtained within 90 days from date of hire.
• Valid driver’s license and residence within 30 minutes of the property.
• Outstanding customer service with timely, accurate resident responses.
• Willingness to take after-hours calls; nights and weekends on a rotation.

Responsibilities

• Handle multiple residential service requests daily.
• Respond to maintenance requests within HVAC, electrical, plumbing and appliance repair; escalate to supervisor or contractor as needed.
• Participate in all maintenance projects and turn-over repairs for market-ready units.
• Perform preventive maintenance on all systems at the property.
• Carry out general repairs to property grounds, apartments, and building exteriors.
• Provide courteous resident interactions, addressing questions and complaints with urgency.
• Other duties as assigned.

Skills

Customer service

English communication

On-call readiness

Problem solving

Computer usage

Scheduling & time management

Tools

HVAC basics

Electrical repairs

Plumbing repairs

General maintenance

Job description

KETTLER currently has an opening for a Maintenance Technician at Coda on H, located in Washington, DC. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Compensation: $26.00/hour

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off


• Health, Dental, Vision insurance; Life Insurance; Prescription coverage


• Tax-Advantaged Spending Accounts (HSA or FSA)


• 401(k) retirement plan with company match

Responsibilities

• Handle multiple residential service requests daily.


• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.


• Participating in all maintenance projects.


• Prepare vacant units for market ready status through turn-over repairs and improvements.


• Preventive maintenance repair on all systems at the property.


• Performing general repair of property grounds, apartments, and building exteriors.


• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.


• Other duties as assigned.

Qualifications

• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.


• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.


• Valid Driver’s License and must live within 30 minutes of the property.


• Outstanding customer service and focus on providing residents with timely and accurate responses.


• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.


• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.


• Must carry a cell phone as required for on-call maintenance.


• Ability to use a computer.


• Good English communication skills, both verbal and written.


• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.