Maintenance Technician I: Preventive & Troubleshooting

Westrock Coffee Company; Conway (AR); On-site; USD 38,000 - 52,000; Full time

Job summary

Westrock Coffee Company is seeking a Maintenance Technician I to perform routine maintenance, repair, and support on production and facility systems, ensuring reliable operation and minimal downtime. You will execute work orders, preventive maintenance, and troubleshooting under moderate supervision, while maintaining safe practices and supporting plant operations.

The role emphasizes documentation in CMMS, adherence to safety policies, and collaboration with senior technicians to improve

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of industrial, manufacturing, or maintenance experience.
• Basic understanding of mechanical systems, bearings, belts, drives, and lubrication principles.
• Ability to read and interpret simple schematics, manuals, and work instructions.
• Proficiency using hand tools, power tools, and diagnostic instruments safely.
• Strong attention to detail, work ethic, and commitment to reliability.
• Basic computer literacy for CMMS and documentation purposes.

Responsibilities

• Perform preventive maintenance on mechanical, electrical, hydraulic, and pneumatic systems according to established schedules.
• Troubleshoot and repair equipment malfunctions under the guidance of senior technicians or supervisors.
• Inspect machinery and report potential problems to prevent unplanned downtime.
• Assist with equipment installations, changeovers, and adjustments.
• Document all maintenance activities accurately within the CMMS system.
• Maintain tools, parts, and work areas in clean and organized condition.
• Participate in safety and continuous improvement programs, including 5S and root cause analysis.
• Comply with all OSHA, NFPA, and company safety policies and procedures, including lockout/tagout.
• Support facility and utility maintenance tasks as assigned.
• Perform other duties as needed to support departmental and plant goals.

Skills

Maintenance basics

Troubleshooting

Read schematics

Detail orientation

Education

High School Diploma or GED

Tools

CMMS systems

Job description

Westrock Coffee Company is seeking a Maintenance Technician I to perform routine maintenance, repair, and support on production and facility systems, ensuring reliable operation and minimal downtime. You will execute work orders, preventive maintenance, and troubleshooting under moderate supervision, while maintaining safe practices and supporting plant operations.

The role emphasizes documentation in CMMS, adherence to safety policies, and collaboration with senior technicians to improve