Maintenance Technician I

Great Wolf Lodge; Mashantucket (CT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Annual bonuses

Paid Time Off

Other perks

Job summary

Great Wolf Lodge in Mashantucket, CT seeks a Maintenance Technician 1 to support day-to-day engineering operations. Responsibilities include preventive maintenance, basic repairs, and coordinating with vendors to keep guestrooms, public spaces, and facilities running smoothly.

The role emphasizes safety, record-keeping, and adherence to park SOPs, with opportunities for growth and benefits. A technical background and valid driver’s license are required.

Qualifications

• Technical Degree or equivalent in a related field.
• Technical Training completed; trade certifications preferred.
• Hospitality/healthcare experience beneficial.
• Valid Driver’s License and ability to lift up to 50 lbs.

Responsibilities

• Perform preventive maintenance on tools and equipment.
• Identify and operate shut-off valves for equipment and buildings.
• Test and repair electrical, plumbing, and guestroom items.
• Communicate daily activities and issues to other shifts.
• Maintain safety and proper use of equipment; attend trainings.
• Keep service records on systems and maintenance activities.
• Follow SOPs for park operation and safety.

Skills

Lifting & physical work

Safety awareness

Customer service

Education

Technical Degree

Technical Training

Trade Certifications

Tools

Microsoft Office

Database software

Order processing systems

Job description

Pay: $22

Maintenance Technician 1

The Maintenance Technician 1 versees the day to day engineering operations in the lodge. This includes but is not limited to project management, general life safety, ordering, working with vendors. Responsible for completing preventative maintenance and repairs through-out the hotel guestrooms, public spaces, equipment, buildings & grounds.

Responsibilities

• Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
• Ensures that all work performed is conducted in a safe and timely manner adhering to standards of safety and effective equipment utilization.
• Maintains working knowledge of departmental safety procedures. Attends safety-training programs and in-service as required for continued development.
• Maintains the necessary service records on mechanical and structural systems.
• Ensure all standard operating procedures are followed for park operation, employee relations, timekeeping and safety. Including ensuring all daily, weekly and monthly documentation is being completed.
• Other duties as deemed appropriate by the Assistant Director of Engineering.

Qualifications

• Technical Degree
• Technical Training
• Trade Related Certifications
• Hospitality, Healthcare or related industry experience
• Trade related certifications preferred in HVAC and/or Electrical
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Ability to complete work at heights up to 50 feet using ladders, harnesses and lifts.
• Computer skills including knowledge of database software, internet software, order processing systems, Microsoft Office suite.
• Valid Driver’s License

Estimated Salary Range

- $22 annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Position Close Date

These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.