Maintenance Technician I

Great Wolf Lodge; Fitchburg (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Annual bonuses

Paid Time Off

Job summary

Great Wolf Lodge in Fitchburg, MA is hiring a Maintenance Technician I to oversee daily engineering operations, preventative maintenance, and repairs across guestrooms, public spaces, and facilities. The role emphasizes safety, vendor coordination, and documenting activities to support park operations.

The ideal candidate holds a technical degree or equivalent training, with experience in HVAC/electrical trades and a valid driver’s license.

Qualifications

• Proven ability to use computer tools for maintenance logging and reporting.
• Experience with database and order-processing systems is preferred.
• HVAC/electrical knowledge and safety procedures are beneficial.

Responsibilities

• Perform preventive maintenance on kitchen and mechanical equipment.
• Identify and operate all shut-offs for equipment and buildings.
• Test, troubleshoot and repair electrical, plumbing and guestroom items.
• Communicate daily activities and issues across shifts using approved systems.
• Maintain safety procedures and complete required documentation.
• Support park operations, timekeeping and staff safety procedures.
• Complete other duties as assigned by supervision.

Skills

Microsoft Office

Database software

Internet software

Order processing systems

Education

Technical Degree

Technical Training

Trade Related Certifications

Job description

Pay: $22.00

At Great Wolf, the Maintenance Technician 1 oversees the day to day engineering operations in the lodge. This includes but is not limited to project management, general life safety, ordering, working with vendors. Responsible for completing preventative maintenance and repairs through-out the hotel guestrooms, public spaces, equipment, buildings & grounds.

Responsibilities:

• Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
• Ensures that all work performed is conducted in a safe and timely manner adhering to standards of safety and effective equipment utilization.
• Maintains working knowledge of departmental safety procedures. Attends safety-training programs and in-service as required for continued development.
• Maintains the necessary service records on mechanical and structural systems.
• Ensure all standard operating procedures are followed for park operation, employee relations, timekeeping and safety. Including ensuring all daily, weekly and monthly documentation is being completed.
• Other duties as deemed appropriate by the Assistant Director of Engineering.

Qualifications:

• Technical Degree
• Technical Training
• Trade Related Certifications
• Hospitality, Healthcare or related industry experience
• Trade related certifications preferred in HVAC and/or Electrical
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Ability to complete work at heights up to 50 feet using ladders, harnesses and lifts.
• Computer skills including knowledge of database software, internet software, order processing systems, Microsoft Office suite.
• Valid Driver’s License

Estimated Salary Range:

$22.00 annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package.

• Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.