Maintenance Technician

Princess Cruises and Holland America Line; Skagway (AK); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Professional growth

Employee activities

Job summary

Princess Cruises and Holland America Line is seeking a Maintenance Technician for the Holland America Skagway Inn in Alaska. You will perform routine maintenance, troubleshoot systems, and ensure safe, clean, and fully operational hotel environments for guests and staff.

Responsibilities include inspections, preventive and corrective maintenance, record-keeping, and clear communication with team members and guests. A valid US work status and physical ability to lift 50 lbs are required.

Qualifications

• Able to organize and prioritize work in a fast-paced environment.
• Willingness to follow health and safety guidelines and policies.
• Capable of lifting 50 lbs./23 kg and working on feet for long periods.

Responsibilities

• Routinely performs maintenance inspections, checks, and daily rounds.
• Performs various entry-level maintenance tasks and supports preventive/corrective work.
• Records updates in logs and software, and communicates repair status to staff and guests.
• Interacts with employees and guests by providing information about local areas and hotel services.
• Operates handheld radios and coordinates repair calls and follow-ups.

Skills

Time management

Teamwork

Independent work

Safety compliance

Maintenance planning

Job description

Maintenance Technician

Department: Maintenance

Employment Type: Seasonal - Full Time

Location: Holland America Skagway Inn

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

As a Maintenance Technician, you ensure our hotel stays safe, clean, and fully operational. From routine repairs to troubleshooting systems, your hands‑on work supports a comfortable environment for guests and staff. You uphold company standards and regulatory compliance, keeping everything running smoothly day to day.

RESPONSIBILITIES

• Routinely performs maintenance inspections, checks, and daily rounds.
• Routinely performs a variety of entry‑level maintenance tasks.
• Assists with preventive and corrective maintenance involving inspections and repairs.
• Observes operation of facility equipment updates logs in software applications, and other written maintenance and repair records.
• Communicates verbally via handheld radios and in person for repair calls, troubleshooting, and follow-up with employees and guests on repair status.
• Interacts with employees and guests including but not limited to answering questions and providing information about the local areas, hotel information, and general service interactions.

REQUIREMENTS

• Minimum age of 18 years to operate service vehicles and maintenance equipment.
• Valid Driver’s License (not revoked or suspended) with fewer than three moving violations.
• Must be able to lift 50 lbs./23kg.
• Must pass a pre-employment drug screening and will be a part of our random drug testing program.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast‑paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

BENEFITS

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.