Maintenance Technician

TPG Hotels & Resorts; Portsmouth (NH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Identity theft protection

Flexible Spending Accounts

401(k) retirement plan

Paid time off

Employee assistance program

Hotel discounts across TPG portfolio

Job summary

The Holiday Inn Portsmouth is seeking a dedicated Maintenance Person to perform interior and exterior preventative maintenance and basic repairs in compliance with brand standards and regulations. Responds to engineering service calls. Promotes guest safety and comfort by addressing issues promptly.

You will interact with other departments to coordinate activities and ensure smooth operations, while maintaining safe work practices and quality workmanship in a hotel environment.

Qualifications

• High school diploma or equivalent; technical or vocational training in engineering preferred.
• Experience in hotel maintenance or facilities management is advantageous.
• Solid knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Strong problem-solving and troubleshooting abilities.
• Able to lift and perform physical tasks; good communication with guests.

Responsibilities

• Perform routine maintenance inspections of mechanical, electrical, plumbing, and HVAC systems.
• Carry out repairs and maintenance tasks, fix leaks, replace components, and troubleshoot equipment.
• Respond to engineering service calls and emergencies; coordinate with other departments as needed.
• Address guest maintenance requests promptly while maintaining professional conduct.
• Adhere to safety protocols and brand standards; keep management informed of hazards.

Skills

Mechanical knowledge

Electrical knowledge

HVAC systems knowledge

Troubleshooting

Problem-solving

Physical fitness

Communication skills

Safety awareness

Education

High school diploma or equivalent; technical or vocational training in engineering

Job description

The Holiday Inn Portsmouth is looking for a Maintenance Person!

Job Overview

The Hotel Maintenance Technician performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

What you'll be doing

• Maintenance and Repairs:
• Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
• Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
• Ensure all building systems are operational and comply with safety regulations.
• Emergency Response:
• Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety.
• Collaborate with other departments and emergency services to address critical situations effectively.
• Guest Services:
• Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
• Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.
• Safety and Compliance:
• Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
• Stay updated on industry best practices and safety guidelines.
• Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.

Skills and Abilities

• High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred.
• Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Problem-solving skills and the ability to troubleshoot issues effectively.
• Physical fitness and ability to perform tasks that require lifting, bending, and operating equipment.
• Excellent communication skills and customer service orientation.
• Familiarity with safety regulations and protocols.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50lbs -- 100lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.