Maintenance Tech

Homewood Suites Palo Alto; Palo Alto (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Healthcare (Medical/Dental/Vision)

HSA/FSA plans

Dependent care FSA

Identity Theft Protection Insurance

Commuter benefits including transit &

Pet Insurance

PTO & Wellness exams

Employee Assistance Program

Wellness subscriptions

Paid Sick and Vacation Time

Family Leave

401(k) with company match

Job summary

Island Hospitality is seeking a Maintenance Technician to perform inspection, repairs, and preventive maintenance across hotel systems. The role requires flexibility to work weekends/holidays and to respond to emergencies, with focus on safety and guest satisfaction.

The ideal candidate works well in a team or independently, follows all health and safety guidelines, and supports the Chief Engineer and management to complete projects and keep the property in top condition.

Qualifications

• Ability to identify and fix safety hazards and coordinate with supervisors.
• Experience with basic plumbing, electrical, HVAC, and maintenance tasks.
• Willingness to perform exterior maintenance and repair duties.

Responsibilities

• Inspect and repair hotel systems and equipment as part of daily tasks.
• Complete work orders and document shift reports for management.
• Assist with preventative maintenance and respond to emergencies as needed.
• Work with the Chief Engineer and team to complete projects.

Skills

Team player

Problem solving

Guest service

Emergency response

Communication

Safety awareness

Job description

Description

As a Maintenance Technician, you are responsible for the inspection, repairs, and maintenance of a variety of hotel systems and equipment. Our Maintenance Technicians are thorough professionals with a practical mind and attention to detail. The ideal candidate will be able to work on a team or alone and observe all health and safety guidelines. The goal is to maintain the buildings and common areas in the best possible condition.

This position requires flexible scheduling availability including weekends and holidays.

Requirements

Job Requirements:

• Recognize, report, and correct potential safety hazards (broken doors or railings, fire hazards, etc.) and notify supervisors of any damages, deficits, and disturbances
• Complete basic plumbing, electrical, HVAC, carpet and tile floor maintenance and repairs
• Complete painting, minor roof repairs, and other exterior projects
• Complete pool and exercise room equipment repairs if necessary
• Ongoing involvement in preventative maintenance programs
• Check stocking levels of all consumables and replace when appropriate
• Work with Chief Engineer and Management team to identify and accomplish all technical and skilled related projects
• Prepares all necessary reports during each shift for the management team
• When required, report to Hotel in bad weather conditions for maintenance of Hotel's exterior (snow shoveling, ice melting, etc.)

Job Qualifications:

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Ability to complete work orders on a timely basis
• Readily available and approachable for all guests while providing excellent guest service
• Ability and willingness to respond to emergency situations on short notice
• Responsible for knowing Hotel emergency procedures

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musical, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.