HVAC/Maintenance Tech

TPG Hotels & Resorts; Lake Buena Vista (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Hotel discounts

Job summary

TPG Hotels & Resorts is seeking a skilled Hotel Engineer to perform interior and exterior preventative maintenance and respond to service calls across the property in Lake Buena Vista, FL. You will ensure mechanical, electrical, plumbing, and HVAC systems operate safely and efficiently, and coordinate with housekeeping and front desk for seamless guest experiences.

This role requires a proactive approach to safety, quick problem solving, and strong communication to minimize disruption for

Qualifications

• High school diploma or equivalent; technical or vocational training in engineering or related field preferred.
• Previous hotel maintenance or facilities management experience advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Problem-solving skills with the ability to troubleshoot issues; physically fit for lifting and equipment work.
• Excellent communication and customer service orientation.
• Familiarity with safety regulations and protocols.

Responsibilities

• Maintenance and Repairs: inspect mechanical, electrical, plumbing, and HVAC systems and perform repairs.
• Emergency Response: respond to emergencies and coordinate with teams to protect guests and staff.
• Guest Services: address maintenance requests from guests and maintain professional interactions.
• Safety and Compliance: follow safety protocols and stay updated on guidelines.
• Communication: coordinate with housekeeping and front desk to ensure smooth operations.

Skills

HVAC systems

Electrical systems

Plumbing systems

Troubleshooting

Safety procedures

Guest service

Education

High school diploma

Technical or vocational training in engineering

Job description

The Engineer performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

What you'll be doing

• Maintenance and Repairs:
• Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
• Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
• Ensure all building systems are operational and comply with safety regulations.
• Emergency Response:
• Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety.
• Collaborate with other departments and emergency services to address critical situations effectively.
• Guest Services:
• Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
• Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.
• Safety and Compliance:
• Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
• Stay updated on industry best practices and safety guidelines.
• Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.

Skills and Abilities

• High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred.
• Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Problem-solving skills and the ability to troubleshoot issues effectively.Physical fitness and ability to perform tasks that require lifting, bending, and operating equipment.
• Excellent communication skills and customer service orientation.
• Familiarity with safety regulations and protocols.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50lbs -- 100lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.