Maintenance Technician

Hyatt; Escondido (CA); On-site; USD 52,000 - 67,000; Full time

Job summary

Hyatt Vacation Ownership is seeking an Engineer I to join our on-site maintenance team in Escondido, CA. You will respond to a wide range of engineering needs, interact directly with guests, and perform preventive maintenance to ensure guest comfort and safety.

The role emphasizes timely troubleshooting of mechanical and electrical issues, maintaining inventory, and ensuring adherence to safety policies in a fast-paced hotel environment.

Responsibilities

• Follow safety policies and report hazards; maintain proper storage of materials.
• Provide courteous guest service and address guests' needs.
• Troubleshoot mechanical and electrical issues in a timely, professional manner.
• Perform preventive maintenance on equipment and systems.
• Maintain inventory records and monitor asset conditions.
• Be flexible to work evenings, weekends, and holidays.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Preventive maintenance

Guest service

Job description

JOB SUMMARY

Do you think critically? Enjoy learning new skills? Value a cooperative, supportive environment? If so, Engineering at Hyatt Vacation Ownership might be the place for you! You will have the opportunity to maintain a home away from home for our Owners and guests, while experiencing our dedication to the well-being of our associates. As an Engineer I, you will be responding to a wide array of engineering needs and interacting directly with guests. Your responsibilities will also include, but are not limited to, performing preventive maintenance, responding to guest repair requests and maintaining inventory. To ensure we are providing the best services to our guests, as an Engineer I, your duties will entail troubleshooting mechanical and electrical issues in a timely and professional manner.

CORE WORK ACTIVITIES

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests- service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested.

Job Requirements

#US HVO Resort Ops

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.