Maintenance Technician

Jones Street Residential, Inc.; Chelmsford (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Technician to ensure efficient property operations. In this role, you'll handle plumbing, electrical, HVAC, and general repairs while providing excellent customer service to residents. You'll be responsible for preparing vacant units for new occupants and managing service requests efficiently. This position offers a dynamic work environment with on-call responsibilities during nights and weekends. Join a team that values quality and customer satisfaction, and make a difference in community management.

Benefits

Medical, Dental & Vision

Retirement Plan (401k, IRA)

Life Insurance

Paid Time Off

Parental Leave

Short Term & Long-Term Disability

Qualifications

• 1-3 years of experience in residential or commercial maintenance.
• Ability to troubleshoot electrical, plumbing, HVAC, and appliance issues.

Responsibilities

• Respond to service requests promptly and professionally.
• Prepare vacant units for occupancy with repairs and maintenance.
• Maintain accuracy in the work order system and log all actions.

Skills

Plumbing

Electrical Maintenance

HVAC

Carpentry

Painting

Customer Service

Time Management

Education

High School Diploma

Trade Certification

Job description

Company Profile

Jones Street Investment Partners, LLC (“JSIP”) is a real estate investment sponsor focused on multifamily assets in the Northeast and Mid-Atlantic. Since its founding in October 2014, JSIP has acquired properties in eight states, totaling over 6,000 units and over $1.7B of AUM.Jones Street Residential, Inc. (“JSR”) is an affiliate of JSIP and was formed in 2017 to provide efficient and integrated community management for the JSIP portfolio.

Job Description

The Maintenance Technician works directly with the Maintenance Supervisor to ensure the property is operating efficiently and all maintenance requests are completed in a timely manner. The Maintenance Technician is responsible for overseeing all plumbing, electrical, HVAC, appliance, carpentry and painting requirements of the property. This position also necessitates being on-call for after hours and weekend emergency needs.

Responsibilities

• Respond to service requests in a friendly and professional manner, ensuring that all assigned requests are completed successfully and promptly
• Ensure vacant units are prepared for occupancy by completing a range of tasks, such as painting, carpentry, general repairs, and other activities as needed
• Work at a fast pace without impacting quality, ensuring enough time for other maintenance personnel to complete their functions in the make-ready process
• Repairs holes in walls, caulk cracks around windows and doors, repair any falling ceiling texture, patch any cracks in ceiling, and fixing and texturing any wall and ceiling patches
• Maintain the accuracy of the work order system, logging all actions and supplies needed to complete each request
• Develop a rapport with residents by providing superior customer service
• Perform other duties as assigned or as necessary
• Rotating on-call responsibility for emergencies during off-hours (nights and weekends)
• Conduct all business in accordance with company policies and procedures, state, and federal laws (OSHA, ADA, Fair Housing)

Qualifications

• 1-3 years of experience in residential, commercial, or mechanical maintenance
• Ability to identify and troubleshoot issues relating to electrical, plumbing, HVAC, and appliances
• Excellent time management skills, can easily conform to shifting priorities and timelines
• Valid U.S. driver’s license

Benefits

• Medical, Dental & Vision
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Parental Leave
• Short Term & Long-Term Disability

Jones Street Residential Inc. is an equal opportunity employer. Jones Street evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.