Maintenance Technician

ABM Industries; Baltimore (MD); On-site; USD 39,000 - 48,000; Full time

Job summary

ABM Industries in Baltimore, MD seeks a Maintenance Lead to troubleshoot, repair, maintain, and install HVAC and related equipment, coordinating day-to-day activities for assigned agreements or projects to meet contractual commitments cost-effectively.

Pay ranges from $28/hr to $35/hr with ABM's comprehensive benefits package. The role requires handling calls, coordinating workload, and timely paperwork, ensuring effective communication with customers and cross-functional teams.

Qualifications

• Must be 18 years of age or older.
• Must possess valid, unexpired driver's license.
• High School Diploma, GED or suitable equivalent is required.
• One (1) year of prior HVAC or mechanical technician experience is preferred.
• One (1) year of prior lead or supervisory experience is preferred.

Responsibilities

• Maintain records of technical knowledge regarding equipment and concepts
• Handle heavy workload of calls
• Inform customer when arriving at or leaving the job and when planning to return
• Manage workload and job scheduling
• Promptly and accurately complete all required paperwork
• Obtain customer signature on all service reports (before work begins when performing spot jobs)
• Keep manager informed of customer feedback
• Communicate effectively and promptly
• Provide technical training and knowledge as needed to client, customer and team
• Collaborate with and across multiple departments and representatives within the Company
• When the Supervisor is present, the lead worker may also be responsible for directing smaller work groups
• Report team performance issues to the Supervisor

Skills

Valid driver's license

Education

High School Diploma, GED or suitable equivalent

Job description

Overview

The Maintenance Lead troubleshoots, repairs, maintains, and installs HVAC and related equipment as assigned, and assumes day-to-day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost-effective manner.

Pay: $28/hr-$35/hr

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits,visit ABM 2024 Employee Benefits (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | Front Line Team Members | (Programa de Beneficios de ABM)

Responsibilities

• Maintain records of technical knowledge regarding equipment and concepts
• Handle heavy workload of calls
• Inform customer when arriving at or leaving the job and when planning to return
• Manage workload and job scheduling
• Promptly and accurately complete all required paperwork
• Obtain customer signature on all service reports (before work begins when performing spot jobs)
• Keep manager informed of customer feedback
• Communicate effectively and promptly
• Provide technical training and knowledge as needed to client, customer and team
• Collaborate with and across multiple departments and representatives within the Company
• When the Supervisor is present, the lead worker may also be responsible for directing smaller work groups
• Report team performance issues to the Supervisor

Qualifications

Basic Qualifications:

• Must be 18 years of age or older
• Must possess valid, unexpired driver's license
• High School Diploma, GED or suitable equivalent is required

Preferred Qualifications:

• One (1) year of prior HVAC or mechanical technician experience is preferred
• One (1) year of prior lead or supervisory experience is preferred

REQNUMBER: 163146

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑to‑case basis.