Maintenance Supervisor — Lead Team, Elevate Community

GCI Residential, LLC | Goldberg Companies, Inc. | GCI Construction | GCI Development; Raleigh (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

GCI Residential is seeking an experienced Maintenance Supervisor for Legacy North Pointe in Raleigh, NC. Lead a care-forward team to keep our multifamily community safe, well-maintained, and welcoming for residents.

You will oversee day-to-day operations, coordinate repairs across HVAC, electrical, plumbing, and more while delivering outstanding customer service and managing priorities to meet project deadlines.

Qualifications

• Minimum of 3 years of multifamily apartment maintenance experience.
• Previous supervisory or team leadership experience.
• Hands-on knowledge of plumbing, electrical, carpentry, HVAC, appliances, and building exteriors.
• Ability to prioritize work and solve problems.
• Professional electronic communication skills.
• Customer-focused mindset and ability to build relationships with residents, vendors, and team members.
• Strong organization, follow-through, and attention to detail.
• Self-motivated and comfortable taking ownership of responsibilities.
• Flexibility to work evenings, weekends, and on-call hours.

Responsibilities

• Lead and support your maintenance team with direction, setting priorities, and helping team members succeed.
• Schedule and coordinate service support to maintain the appearance, functionality, and safety of the community.
• Manage competing priorities and deadlines while providing technical and project direction to the maintenance team.
• Use your troubleshooting and hands-on repair skills to respond to a variety of residential service requests promptly and professionally.
• Prepare apartment homes for new residents by completing repairs and maintenance involving HVAC, electrical, plumbing, carpentry, appliances, building exteriors, pools, and other systems.
• Identify upcoming maintenance needs and help plan projects and preventative maintenance initiatives.
• Monitor expenses and help ensure maintenance resources are used effectively.
• Partner with the Property Manager to establish high standards for the community and create an environment residents are proud to call home.
• Deliver a high level of customer service while building positive relationships with residents, vendors, and team members.

Skills

Team leadership

Customer service

Problem solving

Organization

Communication

Education

High School Diploma or equivalent

EPA certification

HVAC repair experience

Job description

GCI Residential is seeking an experienced Maintenance Supervisor for Legacy North Pointe in Raleigh, NC. Lead a care-forward team to keep our multifamily community safe, well-maintained, and welcoming for residents.

You will oversee day-to-day operations, coordinate repairs across HVAC, electrical, plumbing, and more while delivering outstanding customer service and managing priorities to meet project deadlines.