Maintenance Supervisor – Hands-On Uptime Leader

Westrock Coffee Company; Conway (AR); On-site; USD 75,000 - 95,000; Full time

Job summary

Westrock Coffee Company is seeking a Maintenance Supervisor to oversee daily maintenance operations in our production facility. You will supervise technicians, prioritize work, and ensure safe, reliable system performance across plant equipment.

Responsibilities include leading preventive, predictive, and corrective activities, coordinating with planning, and driving continuous improvement through RCA and reliability initiatives.

Qualifications

• High School Diploma or GED required.
• Minimum 7 years of industrial maintenance experience with at least 3 years in a lead or supervisory role in a food facility.
• Strong technical background in mechanical, electrical, pneumatic, and hydraulic systems.
• Working knowledge of CMMS systems and maintenance planning processes.
• Excellent leadership, communication, and problem‑solving skills.
• Proven ability to coordinate multiple priorities in a fast‑paced manufacturing environment.
• Strong commitment to safety, quality, and continuous improvement.

Responsibilities

• Supervise daily maintenance activities to ensure proper completion of preventive, predictive, and corrective work orders.
• Assign, coordinate, and monitor work performed by maintenance technicians to meet production and safety goals.
• Provide technical guidance and hands‑on support for troubleshooting mechanical, electrical, pneumatic, and hydraulic systems.
• Review CMMS data to verify work order accuracy, monitor backlog, and ensure timely completion of scheduled PMs.
• Collaborate with the Maintenance Planner/Scheduler to plan work, allocate resources, and schedule downtime effectively.
• Ensure compliance with all OSHA, NFPA, GMPs, and company safety standards, including lockout/tagout and hot work procedures.
• Participate in root cause analysis (RCA) and continuous improvement activities to reduce equipment failures and improve reliability.
• Oversee spare parts usage, maintenance supply needs, and ensure proper documentation of parts issued.
• Conduct daily toolbox meetings and communicate maintenance priorities and expectations to the team.
• Support training and skill development of maintenance personnel through coaching and mentoring.
• Coordinate with Operations, Engineering, and EHS to resolve equipment issues and ensure process stability.
• Maintain accurate maintenance records and assist in preparing performance reports for leadership review.
• Provide input for capital planning, equipment upgrades, and reliability improvement projects.
• Perform other duties as required to support plant operations and business objectives.

Skills

Leadership

Communication

Problem-solving

Safety compliance

Planning & Scheduling

Maintenance knowledge

Troubleshooting

Team supervision

Education

High School Diploma or GED

Associate's degree (preferred)

Bachelor's degree (preferred)

Tools

CMMS

Microsoft Office

Job description

Westrock Coffee Company is seeking a Maintenance Supervisor to oversee daily maintenance operations in our production facility. You will supervise technicians, prioritize work, and ensure safe, reliable system performance across plant equipment.

Responsibilities include leading preventive, predictive, and corrective activities, coordinating with planning, and driving continuous improvement through RCA and reliability initiatives.