Maintenance Supervisor

POAH Communities; Chicago (IL); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

Health & Wellness

401(k) with company match

Paid time off

Parental leave

Tuition reimbursement & training

Job summary

POAH Communities is hiring a Maintenance Supervisor in Chicago, IL to lead day-to-day maintenance at Mattie Butler Apartments. You will supervise staff, ensure code-compliant repairs, and coordinate work orders with the Property Manager.

Experience in multifamily maintenance, strong problem-solving, and proficiency with Yardi and MS Office are required. This role involves hands-on work and occasional travel as needed.

Qualifications

• 3–5 years of direct experience in property management or related fields.
• Proficiency with computers and mobile devices; Yardi experience preferred.
• Ability to manage multiple tasks and vendor relationships.

Responsibilities

• Support the Property Manager by repairing and maintaining building conditions to codes and HUD standards.
• Manage work orders in Yardi and complete them within 24 hours of submission.
• Maintain safety and health practices, protecting assets and residents.
• Handle resident inquiries professionally and maintain positive relations.
• Collaborate with regional teams, technicians, and vendors to improve operations.

Skills

MS Office

Yardi

Education

Post high school education or training preferred

Job description

We empower our diverse and inclusive staff to provide high-quality property management to our residents. We train our people to deliver superior customer service – focusing on how and why we do it. At POAH Communities, you can be part of our talented, energetic, customer-service oriented team. Are you ready to join us?

OUR PEOPLE VIDEO SERIES

OUR BENEFITS

What we offer to you represents who we are and how we value our people.

Some of the benefits we provide include:

OUR CAREERS

Consider joining our team! Explore our career opportunities in the list below.

Position: Maintenance Supervisor

Location: Mattie Butler Apartments Chicago, IL

Job Id: 1778

# of Openings: 1

ABOUT US

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

ABOUT THE ROLE

POAH Communities is seeking a highly qualified individual to serve as Maintenance Supervisor. This individual will be a bright and dynamic leader with hands‑on experience and the demonstrated ability to successfully manage staff and oversee day‑to‑day operations. POAH purchased Eddie Mae and Alex Johnson Apartments (64 units) and Butler Lindon Apartments (42 units) from longtime community‑based non‑profit Woodlawn East Community and Neighbors (WECAN) in October 2017. Both are vintage apartment hotels that had fallen into disrepair in the mid‑late 1990s, which WECAN renovated as much‑needed affordable housing with supportive services. POAH acquired the properties in order to preserve WECAN’s housing legacy and invest in much‑needed renovations in order to keep the buildings affordable for the long term, while continuing to provide high‑quality supports to help keep residents stably housed and able to achieve their goals. The buildings are located only a few blocks west of the Obama Presidential Center site. Mattie Butler Apartments: https://www.poah.org/property/illinois/mattie-butler-apartments

ABOUT YOUR IMPACT

• Support the Property Manager (PM) by repairing and maintaining the physical conditions which meets building codes and those standards imposed by HUD and other housing regulatory agencies/ commissions.
• Ensure that work orders are managed through the Yardi software system and that they are completed within 24 hours of submission.
• Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets.
• Manage resident relations / customer inquiries with the highest degree of professionalism.
• Seek opportunities to enhance communications and to build collaborative relationships with Regional Property Supervisor, fellow colleagues, Maintenance Technicians and vendors.

ABOUT YOU

• Three – Five years of direct experience (minimum) in property management and related fields (construction and acquisition/renovation).
• Some Post High School Education, Apprenticeship, or Supervised Technical Training Preferred.
• Demonstrate ability and expertise in making electrical, plumbing, and carpentry repairs related to the general maintenance of a multifamily community.
• Successfully manage preventative and reactive maintenance obligations.
• Experience in managing vendor relationships for projects and routine maintenance, a plus.
• Proficiency in the use of computers and mobile devices including Microsoft Outlook, Word, and Excel and Yardi financial reporting software.
• Confidence in creating effective solutions for how to deal with challenges or problems.
• Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax credit program as they relate to physical assets and customer service.
• Availability to work periodic flexible hours and overtime as may be required.
• Ability to travel by plane and automobile may be required.
• Must have a valid Driver’s License and automobile insurance coverage as use of personal vehicle may be required.
• Must be able to perform the following duties 66-100% of the time: be on feet, bend/stoop/squat/kneel, climb stairs, push/pull, reach above shoulder, climb ladders, grasp/grip/turn, finger dexterity, lift/carry up to 75lbs, be able to read and understand maintenance forms and warning labels.

BENEFITS AT POAH COMMUNITIES

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

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Pay Rate: $32.23-$33.00