Maintenance Shift Manager - 33811

Chickasaw Nation; Oklahoma; On-site; USD 52,000 - 72,000; Full time

Job summary

WinStar World Casino and Resort in Thackerville, OK is seeking a Maintenance Shift Manager to lead the maintenance group on site. The role oversees daily to monthly maintenance activities, staff development, safety adherence, and operational reporting.

The ideal candidate has supervisory experience, strong organizational skills, and the ability to coordinate across departments to ensure a safe, efficient facility for patrons and staff.

Qualifications

• Must be flexible and adapt to last minute changes.
• Familiar with Microsoft Office Suite of products.
• Skilled in operating a computer and related office equipment.
• Excellent phone skills.

Responsibilities

• Communicates departmental procedures to promote understanding and compliance by employees to maintain smooth operations.
• Relates policies and procedures to subordinates, ensuring adherence and consistent enforcement.
• Manages employees’ functions, development, and performance including scheduling, IDP goals, training, evaluations, and discipline up to termination.
• Ensures managers address employee concerns fairly and consistently.
• Supervises maintenance programs for interior and exterior projects with daily, weekly, monthly checks.
• Maintains records of inspections to ensure a hospitable atmosphere for patrons.
• Prepares daily paperwork including ordering and inventory reports for maintenance supplies.
• Creates requisitions according to departmental needs.
• Maintains a safe, healthy work environment by following standards and regulations.
• Conducts visual audits of facility and communicates safety concerns.

Skills

Flexibility

MS Office

Computer skills

Phone skills

Education

High School diploma or GED

Some College

Tools

Microsoft Office Suite

Job description

Thackerville, OK | Maintenance | Full Time

Posted yesterday

Description

Summary

We are currently looking for aFull Time Maintenance Shift Managerto join our Winstar Maintenance Group 2 team located at the WinStar World Casino and Resort working.

Responsibilities

• Communicates departmental procedures to promote understanding and compliance by employees to maintain smooth and effective departmental operations
• Relates policies and procedures to subordinates, ensuring adherence and consistent enforcement
• Manages employees’ job functions, development, and job performance including but not limited to, scheduling, tracking of employee IDP goals, training, annual evaluation, employee’s development, and disciplinary action up to and including termination
• Ensures subordinate managers and supervisors identify and fairly/consistently address employee concerns and issues
• Supervises maintenance programs for all interior and exterior projects by visual and physical inspection; this includes scheduled preventive maintenance projects which are done daily, weekly, and monthly
• Maintains records of all inspections performed for the contribution of a hospitable atmosphere for patrons
• Prepares all daily departmental paperwork including ordering and maintaining accurate supply levels and inventory reports to ensure proper level of maintenance supplies for purposes of cost and inventory controls and measures
• Creates and submits requisitions according to departmental needs
• Supports and/or maintains a safe, secure and healthy work environment by establishing, following and enforcing standards and procedures and by complying with policies, procedures and regulations
• Conducts visual audits of facility
• Communicates potential safety or facility maintenance concern to respective management team
• Responds to safety concerns using sound judgment in addressing concerns
• Develops and maintains documentation as appropriate -- files, logs, records, reports, etc.
• Ensures employees and resources complete assigned training and development
• Maintains knowledge of, follows, and enforces all rules, regulations, policies and guidelines for assigned area
• Plans staff to meet operational needs
• Develops, communicates, monitors location- or function-specific procedures and guidelines
• Monitors and improves work performance of assigned teams as a whole and as individuals
• Oversees and manages assigned area
• Meets goals by establishing productivity, quality and service standards, and identifies improvement opportunities
• Serves as a member of the leadership team, providing input on overall strategic direction of the institution and serves on various committees
• Ensures all outcomes and deliverables meet organizational goals, objectives, and quality standards
• Prepares weekly reports
• Performs all other duties as assigned

Competencies

Essential:

• Ability to collaborate with and or coordinate efforts of others (e.g. cross-functional teams)
• Ability to adapt to new technological environments
• Ability to prepare clear and concise role-specific reports
• Ability to accept criticism and constructive feedback
• Ensures compliance
• Ability to maintain a high level of confidentiality in all matters
• Resolves conflicts among personnel, projects and schedules
• Delegates to appropriate personnel and follows-up to ensure required results and standards are met
• Must be detail-oriented
• Must be self-motivated
• Ability to work independently
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Understand, utilize and apply cash handling knowledge
• Knowledge of industry best practices
• Basic project management skills, including communication, scope, and schedules
• Understanding of business fundamentals, processes, and documentation
• Knowledge to read and interpret blueprints
• Ability to choose solutions to challenges and make informed decisions by collecting relevant information and data and considering multiple viewpoints, cost-benefit, core values, etc.
• Organizes work and assigned area logically and orderly
• Establishes professional working relationships as appropriate
• Works well within a team
• Ability to plan, organize and follow through on assignments
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Interpersonal skills to motivate, investigate, inspire
• Ability to write clearly, concisely, and accurately (e.g. Reports, business correspondence, and procedure manuals demonstrating logic focus, critical thinking, and clarity with a diverse group of people, including employees, clients, general public, outside entities, administrative staff, and co-workers)

Skills

Essential:

• Must be flexible and be able to adapt to last minute changes
• Must be familiar with the Microsoft Office Suite of products
• Skilled in operating a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)
• Excellent Phone Skills

Experience

Essential:

• 1 year directly related supervisory experience
• 5 years directly related experience

Education

Essential:

• High School, GED or Equivalent

Nonessential:

• Some College

Credentials

Essentials:

• Pass gaming background check
• Gaming license or permit as required by assigned position
• CN Core Leadership Level 2

Nonessential:

• Participation in Fast Track Leadership Training program

Working Conditions

Essential:

• Casino
• Pass pre-employment drug test

Nonessential:

• May work where cigarette smoking occurs
• Bright and Flashing lights
• Mix of office/non-office settings
• Fast-paced environment
• Noisy
• May be required to de-escalate argumentative, hostile or similar situations
• Use computer up to 25% of shift
• Hand-eye coordination, reach and grasp
• Manual dexterity
• Sitting up to 75% of shift
• Standing up to 75% of shift
• Walking up to 75% of shift
• Listening and hearing ability
• Visual acuity for detail, distance, color, depth perception
• Sometimes lift and or carry up to 75 lbs
• Repetitive motions
• May work evenings, weekends or holidays

Training

*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:

• To enhance the overall quality of life of the Chickasaw people.

Vision:

• To be a nation of successful and united people with a strong cultural identity.

Core Values:

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork