Maintenance Service Tech

RichSmith Management; West Memphis (AR); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Insurance for FT

Paid Training

Employee Pet Care Discounts

Tips

Career growth opportunities within NVA

Job summary

NVA Pet Resorts in West Memphis, Arkansas is seeking a Full-Time Kennel Technician (Pet Pro) to care for dogs and cats in daycare and boarding. You will help with feeding, cleaning, enrichment, and safe handling while maintaining a welcoming environment for guests and parents.

The role requires reliability, gentle handling, and strong documentation skills. Weekend and holiday shifts are common; full-time staff benefits are available.

Qualifications

• Passion for dogs and cats
• Gentle, patient, safety-focused
• Comfortable supervising multiple dogs
• Ability to recognize and prevent conflicts in playgroups
• Detail-oriented with strong documentation habits
• Friendly and able to communicate with pet parents
• Reliable, punctual, and team-oriented

Responsibilities

• Care for dogs and cats in daycare and boarding
• Walk dogs, supervise playgroups, and ensure safety
• Feed pets and administer medications as needed
• Clean and sanitize pet rooms and common areas
• Monitor health, behavior, and interactions of pets
• Document care notes and communicate with leadership
• Assist with enrichment activities and general facility upkeep

Skills

Pet care passion

Gentle & safe

Patience & safety

Multidog supervision

Documentation habit

Effective communication

Reliability & teamwork

Job description

Do you love working with dogs and cats? Want to be part of a trusted team that makes pets feel safe, loved, and at home?

We’re looking for a Full-Time Kennel Technician (internally called a Pet Pro) to join our team and care for our furry guests at their home away from home.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing experiences for our clients and team members.

What You’ll Do

As a Pet Pro, you’ll be hands‑on in both daycare and boarding, providing safe, loving care while keeping our resort clean and welcoming.

Your day may include:

• Walking dogs and supervising playgroups
• Feeding pets and administering medications
• Cleaning and sanitizing pet rooms and common areas
• Monitoring pet health, behavior, and interactions
• Documenting care notes and communicating with leadership
• Engaging pets in enrichment activities like fetch, walks, and basic obedience games
• Comforting shy guests and managing high-energy groups
• Laundry and general facility upkeep

And yes — you’ll scoop poop, clean messes, o home with fur on your clothes, and probably get plenty of sloppy kisses.

What We’re Looking For

We’re seeking someone who is:

• Passionate about dogs and cats
• Gentle, patient, and safety-focused
• Comfortable supervising multiple dogs at once
• Able to recognize and prevent conflicts in playgroups
• Detail-oriented with strong documentation habits
• Friendly and comfortable speaking with pet parents
• Reliable, punctual, and team-oriented

You must be able to:

• Stand, walk, bend, and lift up to 60 lbs
• Work indoors and outdoors in various temperatures
• Handle large and small dogs confidently
• Work weekends and holidays
• Be comfortable around pet messes and cleaning products

Work Schedule

Full-Time

Weekend availability required

Monday–Friday shifts

Holiday shifts required

Benefits

• Insurance for FT
• Paid Training
• Employee Pet Care Discounts
• Tips
• Career growth opportunities within NVA

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

If you love animals, enjoy staying active, and want to work in a fast‑paced, pet‑focused environment — we’d love to meet you.

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. Our trusted team of professionals delivers memorable experiences with personalized service in fun, convenient, and modern spaces.