Maintenance/Service Supervisor

ZipRecruiter; King of Prussia (Montgomery County); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Supervisor to enhance the living experience at a luxury community for active adults. This role involves overseeing maintenance operations, ensuring safety and efficiency, and leading a team of maintenance staff. With a focus on quality and service, the ideal candidate will possess strong problem-solving skills and a commitment to excellence. Join a vibrant team dedicated to creating a welcoming environment, where your contributions will directly impact the lives of residents and foster a thriving community.

Benefits

Paid Sick Leave

Paid Vacation

401(k) Plan

Excellent Benefits

Qualifications

• 5+ years of full-time maintenance experience required.
• Experience managing maintenance technicians is essential.

Responsibilities

• Oversee maintenance operations and direct assistant maintenance technicians.
• Conduct regular property inspections and manage emergency situations.

Skills

Maintenance Management

HVAC Certification

Problem-solving

Communication Skills

Teamwork

Education

High School Diploma

Tools

Maintenance Tools

Job description

Job Description

We are seeking an experienced, Service Supervisor to join our team in King of Prussia, PA. Canvas Valley Forge is a luxury community for active adults ages 55+ where designing and fostering an exceptional lifestyle experience is at the center of everything we do. Our proprietary lifestyle program, the LIFE, provides a framework for an environment of growth, creativity, fun, friendship, and independence. Our beautiful, modern apartments, coupled with premier amenities and the LIFE program, offer so much more than the status quo. We build our teams with talented, motivated people who have a passion for service and the drive to create an outstanding living environment.

The Service Supervisor is responsible for maintaining the physical condition of the 250-unit property in a safe, efficient, and high-quality manner. This position will direct and assist in all phases of maintenance operations and oversee the site’s assistant maintenance technicians and/or porters.

The Service Supervisor reports directly to the Property Manager and maintains working relationships with staff, vendors, contractors, construction personnel, and current and prospective residents.

Responsibilities

• Assess and prioritize all onsite work, including maintaining inventory of equipment, tools, and materials; establish and complete daily work schedules; and ensure quality of work.
• Notify the Property Manager of all problems and potential issues; maintain knowledge of utility sources and supply lines.
• Assist with scheduling and status updates for units under renovation.
• Recommend improvements to the property and physical assets; research and select vendors based on quality and price.
• Establish and maintain preventative maintenance programs; consult with the Property Manager to stay within budget guidelines.
• Conduct regular inspections of the property; handle emergency situations and communicate incidents to the Property Manager.
• Hold regular meetings with staff to review safety, organization, training, and policies.
• Perform snow removal and maintain related equipment.
• Manage after-hours coverage for the property.
• Perform maintenance tasks, including painting, cleaning, and repairs, for units under renovation and general property upkeep.
• Provide direction and oversight to maintenance staff, technicians, and porters.

Qualifications

• High School diploma or equivalent
• Minimum five (5) years of full-time maintenance experience
• Experience managing maintenance technicians
• HVAC certification
• Willingness to perform all assigned tasks safely and diligently
• Strong teamwork skills
• Excellent communication and customer service skills
• Problem-solving skills, especially in emergencies
• Working knowledge of electrical, plumbing, HVAC, carpentry, and heating systems

Scope & Compensation

• Minimum forty hours per week, with additional hours as needed. Schedule consistent with operational hours.
• Participation in an on-call schedule to respond to emergencies after hours and on weekends.
• Paid sick, personal, and vacation time; excellent benefits and 401(k) plan.