Maintenance Planner

Smart Precise Solutions, Inc.; Guaynabo, Northern (PR, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Smart Precise Solutions, Inc. in Puerto Rico seeks a Maintenance Planner to coordinate preventive, corrective, and predictive maintenance for medical devices clients. Based primarily in Puerto Rico, travel to client sites is required.

You will use ServiceNow and the SAP Maintenance PM module to plan, track, and close work orders, manage spare parts, and ensure regulatory compliance. Ideal candidates have a bachelor’s degree in engineering and 3–7 years in maintenance planning, with experience in

Qualifications

• Bachelor's degree in engineering required.
• 3–7 years in maintenance planning, preferably pharma/medical device.
• Experience with ServiceNow and SAP PM modules.

Responsibilities

• Develops and maintains PM schedules for facility and equipment systems.
• Plans and coordinates corrective maintenance work orders.
• Supports predictive maintenance using condition-monitoring data.
• Creates, tracks, and closes maintenance work orders in ServiceNow.
• Manages maintenance planning in SAP PM using standard templates.

Education

Bachelor's degree in Industrial, Mechanical, or Electrical Engineering

Tools

ServiceNow

SAP Maintenance PM

Job description

The Maintenance Planner supports the Utilities Manager & Facilities Manager, ensuring that preventive, corrective, and predictive maintenance activities are planned and coordinated reliably for our clients in the Medical Devices Industry. This role is primarily based in Puerto Rico, with travel to other client sites, including California, as business needs require. The Maintenance Planner uses ServiceNow and the SAP Maintenance (PM) module to keep facility equipment and utility systems running reliably.

Job Description

Key Responsibilities

• Develops and maintains preventive maintenance (PM) schedules for facility and equipment systems.
• Plans and coordinates corrective maintenance work orders, ensuring timely execution and minimal disruption to operations.
• Supports predictive maintenance programs, using condition-monitoring data to anticipate equipment needs.
• Creates, tracks, and closes maintenance work orders using ServiceNow.
• Manages maintenance planning and scheduling within the SAP Maintenance (PM) module, using standard SAP PM templates (Maintenance Notifications, Maintenance Orders, Maintenance Plans, Task Lists, and Equipment/Functional Location master data).
• Coordinates spare parts inventory, forecasting needs, tracking stock levels, and ensuring availability of critical parts.
• Partners with maintenance technicians, engineers, and operations to prioritize and sequence work.
• Analyzes maintenance data and KPIs to identify trends and recommend improvements to maintenance strategy.
• Ensures maintenance documentation complies with cGMP and internal quality requirements.

Values and Attitudes

• Commitment to safety and regulatory compliance in all maintenance activities.
• Analytical thinking and organization to manage multiple work orders simultaneously.
• Proactivity to anticipate maintenance needs before they become failures.
• Effective communication and teamwork with technicians, engineering, and the client team.
• Attention to detail in planning, documentation, and spare parts inventory management.
• Focus on continuous improvement of maintenance processes.

Operational Expectations

• Keep preventive maintenance schedules and work orders updated in ServiceNow and SAP PM.
• Meet maintenance schedules and site performance metrics.
• Coordinate promptly with technicians and vendors to ensure availability of critical parts.
• Accurately and promptly document corrective and preventive maintenance activities.
• Promptly communicate to supervision any risk or disruption affecting equipment operation.
• Participate in internal and external audits related to maintenance processes.

Requirements

• Bachelor’s degree in Industrial, Mechanical, or Electrical Engineering.
• Minimum of 3 to 7 years of experience in maintenance planning, preferably within a pharmaceutical, medical device, or biotechnology manufacturing environment.
• Proven experience with ServiceNow (maintenance/work order module).
• Proven experience with the SAP Maintenance (PM) module, including standard SAP PM templates such as Maintenance Notifications, Maintenance Orders, Maintenance Plans, Task Lists, and Equipment/Functional Location master data.
• Demonstrated experience planning preventive, corrective, and predictive maintenance.
• Experience managing spare parts inventory processes.
• Strong organizational and analytical skills.
• Willingness to travel to client sites outside Puerto Rico, as business needs require.
• Local and federal regulations experience.
• Familiarity with cGMP-regulated maintenance documentation.
• Member of the Puerto Rico Professional College of Engineers and Land Surveyors. Must have Engineering in Training (EIT) or Professional Engineer (PE) License (Preferred).
• Experience in a pharmaceutical, medical device, or biotechnology manufacturing environment (Preferred).

Physical & Environmental Demands

• Ability to work in mechanical rooms, plant areas, and outdoor spaces as needed to coordinate maintenance work.
• Extended computer use for planning and documentation in ServiceNow and SAP.
• Required use of personal protective equipment (PPE) depending on area and task.
• Ability to climb stairs and access mechanical/electrical spaces during follow-up inspections.
• Availability to coordinate or respond to maintenance needs outside regular hours as required.
• Ability to stand or walk for extended periods during planning rounds.
• Ability and willingness to travel to client sites outside Puerto Rico, including occasional overnight travel.