Maintenance Operations Manager - Full Remote

Jobs for Humanity; Florida; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Permanent work-from-home

Overtime opportunities

Career growth

Recognition on results

Cutting-edge technology

Collaborative culture

Job summary

Cube Care Company is seeking an experienced Maintenance & Operations Manager to steer daily maintenance and laundry services, coordinating remote admin staff with technicians, drivers, and laundry personnel to ensure timely, documented, and billable work. You will monitor KPIs, resolve issues, and drive improvements to Odoo/CRM workflows.

The role emphasizes ownership, hands-on leadership, and the ability to optimize processes across multiple teams in a fully remote environment.

Qualifications

• Experience managing maintenance, field service, facilities, laundry, or similar operations.
• Experience supervising remote and field-based teams.
• Strong Odoo/CRM or ERP experience.
• Experience with scheduling, invoicing, reporting, and KPIs.
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to work independently and take ownership of operational performance.

Responsibilities

• Oversee daily maintenance and laundry operations.
• Manage remote administrative staff, field technicians, drivers, and laundry personnel.
• Oversee scheduling of maintenance services, curtain installations/removals, laundry pickups, and deliveries.
• Ensure services are completed on time and according to customer and contractual requirements.
• Monitor employee workloads, productivity, deadlines, and performance.
• Establish and manage departmental KPIs and implement corrective actions when targets are not met.
• Oversee service documentation and invoicing to ensure completed billable work is accurately captured and submitted.
• Monitor laundry operations, turnaround times, deliveries, and outstanding orders.
• Review operational reports and identify delays, discrepancies, inefficiencies, and customer-service issues.
• Coordinate with accounting, sales, scheduling, and operations teams to resolve issues.
• Support CRM development, Odoo workflow improvements, system testing, data migration, and process automation.
• Develop and improve standard operating procedures and employee workflows.
• Prepare consolidated weekly management reports covering operations, employees, invoicing, CRM development, costs, and customer issues.
• Proactively identify operational problems, make decisions within assigned authority, and ensure issues are resolved without constant senior management intervention.

Skills

Maintenance ops

Remote team leadership

Odoo/CRM ERP

Scheduling & invoicing

KPIs & reporting

Analytical skills

Independent worker

Tools

ERP systems

Job description

Maintenance Operations Manager - Full Remote

• Full-time
• Company: Cube Care Company

Why Choose Cube Care?

Cube Care is a leading US-based company in the custom-manufacturing industry, and we're looking for driven individuals who OWNS IT, SERVE OTHERS, and want to build a long-term career. We offer more than just a job. We offer a place to grow.

What You Can Expect:

• Competitive paywithperformance-based rewards(BuildFinancial Independencethrough your performance)
• PERMANENTwork-from-home jobs
• Opportunitiesto earn more through overtime (where applicable)
• ClearCAREER GROWTHandADVANCEMENT
• Recognition based on resultsinstead of seniority
• Opportunities totake on new projects
• I CAN and I WILLattitude is rewarded
• Learn,work, andimprove your skillsfromexperiencedandhigh-performing teams
• Work with a company that usescutting-edge technology
• Join acollaborativeandsupportive culture

Be part of anINDUSTRY-LEADINGandTECHNOLOGY-DRIVEN Company!

Cube Care Company is looking for an experienced Maintenance & Operations Manager to lead the daily operations of our maintenance and laundry service departments. You will manage remote administrative staff and coordinate with technicians, drivers, and laundry personnel to ensure services are scheduled, completed, documented, and invoiced accurately and on time.

You will also monitor team performance, manage KPIs, resolve operational issues, and help improve our Odoo/CRM systems and workflows.

Key Responsibilities

• Oversee daily maintenance and laundry operations.
• Manage and coordinate remote administrative staff, field technicians, drivers, and laundry personnel.
• Oversee scheduling of maintenance services, curtain installations/removals, laundry pickups, and deliveries.
• Ensure services are completed on time and according to customer and contractual requirements.
• Monitor employee workloads, productivity, deadlines, and performance.
• Establish and manage departmental KPIs and implement corrective actions when targets are not met.
• Oversee service documentation and invoicing to ensure completed billable work is accurately captured and submitted.
• Monitor laundry operations, turnaround times, deliveries, and outstanding orders.
• Review operational reports and identify delays, discrepancies, inefficiencies, and customer-service issues.
• Coordinate with accounting, sales, scheduling, and operations teams to resolve issues.
• Support CRM development, Odoo workflow improvements, system testing, data migration, and process automation.
• Develop and improve standard operating procedures and employee workflows.
• Prepare consolidated weekly management reports covering operations, employees, invoicing, CRM development, costs, and customer issues.
• Proactively identify operational problems, make decisions within assigned authority, and ensure issues are resolved without constant senior management intervention.

If you’re a hands‑on operations leader who enjoys improving systems, people, and processes, we’d like to hear from you.

Qualifications

• Experience managing maintenance, field service, facilities, laundry, or similar operations.
• Experience supervising remote and field‑based teams.
• Strong Odoo/CRM or ERP experience.
• Experience with scheduling, invoicing, reporting, and KPIs.
• Strong organizational, analytical, communication, and problem‑solving skills.
• Ability to work independently and take ownership of operational performance.

All your information will be kept confidential according to EEO guidelines.

EQUAL OPPORTUNITY EMPLOYER: We are committed to providing equal employment opportunities to all applicants and employees. Hiring decisions are based on qualifications, skills, experience, and business needs.