Maintenance Operations Lead – Assistant Service Manager

Birchstone-Residential; Irving (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Birchstone Residential is seeking an Assistant Service Manager in Irving, TX to lead day-to-day maintenance at the assigned community. You will execute regular and preventative programs, inspect units, and support capital projects while ensuring safety and cost control.

A valid license is required and bilingual ability is preferred. You will collaborate with the Service Manager, coordinate with technicians and vendors, and ensure timely completion of service requests and make-readies.

Qualifications

• High School Diploma or Equivalent required.
• Two or more years of work experience in maintenance.
• Supervising service teams is required.
• Experience in multi-family property maintenance preferred.
• HVAC knowledge and repair experience required.

Responsibilities

• Execute and participate in Birchstone’s regular and preventative maintenance programs.
• Assist the Service Manager in operations, code compliance, and cost reduction.
• Conduct property and unit inspections for safety and standards; document action plans.
• Prepare for 3rd party inspections and attend them as needed.
• Receive, schedule, and complete service requests and make-readies within schedule.
• Organize reports and important documents in a timely manner.
• Manage make-ready checklists; ensure apartment turns within 5 business days.
• Complete repairs and improvements prior to resident move-in.
• Support cost-control through repairs rather than replacements when possible.
• Maintain grounds, common areas, and amenities; manage locks and gates.
• Promote safety and maintain Safety Data Sheet manual.
• Maintain inventory of tools, equipment, and supplies.
• Assist with capital improvement projects and vendor coordination.
• Attend regular meetings with Service Manager and technicians.

Skills

Communication skills

Team leadership

Independent work

Problem solving

Time management

Project management

Multitasking

Organization

OSHA knowledge

MS Office

Entrata software

Bilingual English/Spanish

Driver's license

Education

High School Diploma or Equivalent

Two+ years maintenance experience

Supervising service teams

Tools

Entrata software

Microsoft Office Suite

HVAC systems

Job description

Birchstone Residential is seeking an Assistant Service Manager in Irving, TX to lead day-to-day maintenance at the assigned community. You will execute regular and preventative programs, inspect units, and support capital projects while ensuring safety and cost control.

A valid license is required and bilingual ability is preferred. You will collaborate with the Service Manager, coordinate with technicians and vendors, and ensure timely completion of service requests and make-readies.